Using Alternate Tender Types at POS

This job aid describes how to accept an alternate tender type when completing a POS transaction. Regular tender types (forms of payment) include cash, check, bankcard, and house charge. Alternate tender types include gift certificate, store credit, or some other non-standard form of payment previously set up as an Alternate Tender type on your system.

You can accept up to four tender types per transaction (any combination of regular and alternate tender types).

1

Total the transaction and select alternate tender

1. In POS, total the sale transaction as you normally would.

2. Click Alt Tend. The Additional Payment Types dialog displays.

3. Select the appropriate alternate tender type. Enter the dollar amount of the alternate tender and press ENTER.

4. If the customer is using additional types of alternate tender, repeat steps 2 and 3 until all alternate tenders have been entered.

5. Enter any regular tender types and amounts on the Totals screen (Cash, Check, Bankcard, Charge) and complete the transaction as you normally would.

If the amount of the additional tenders is greater than or equal to the transaction amount, the Change Due window displays. If the amount of the additional tenders is less than the transaction amount, the Total Due window displays.

Depending on how alternate tender is set up in Options Configuration, you may receive a message that "amount exceed total, cash back not allowed" if you enter an amount that is more than the total due.

If the customer is using more than one form of payment (for example, the customer buys $20.00 worth of merchandise but only has a gift certificate for $5.00), you can enter any Cash, Check, Bankcard, or Charge amount before clicking Alt Tend. Type the amount tendered and then immediately click Alt Tend (do not press ENTER after typing the amount for cash, check, etc.)