Downloading Logos to the Signature Capture Device

The Ingenico ISC250, eN-Touch 1000, i6550, and i6580 support the ability to download custom logos for the idle and transaction screens. To download the files, follow the procedures listed below.

Logo Setup for ISC250

  1. Save your logos for the idle and transaction screens as .JPG files. The optimum sizes for logos are 480x272 for the “Idle Screen File,” and 120x80 for the “Logo File.”

  2. From the Eagle Browser, click Utilities, then click Device Configuration.

  3. In Device Configuration, double-click the Credit/Debit Pad device, and select Logos.

  1. Enter the full path name to the jpg images, click the “Enable custom logos” check box, and click OK.

Logo Setup for eN-Touch 1000, i6550, and i6580

The logo files for these devices have very specific size and format requirements. These requirements must be met exactly as specified below for the logos to install properly on the signature capture device.  

eN-touch 1000

Device Type Logo File Type Width and Height

En-touch 1000

Idle screen logo

320 X 180

En-touch 1000

Transaction screen logo

104 X 72

Ingenico i6550

Device Type Logo File Type Width and Height

Ingenico i6550

Idle screen logo

234 X 132

Ingenico i6550

Transaction screen logo

62 X 50

Ingenico i6580

Device Type Logo File Type Width and Height

Ingenico i6580

Idle screen logo

200 X 125

Ingenico i6580

Transaction screen logo

100 X 63

Below is an example of the setup for Ingenico i6550 Idle screen logo attributes (note that "Colors" must be set to Black and white in this screen).

 

Ingenico i6580

Graphic images displayed by the i6580 terminal must use a proprietary color palette named Ingenico (I67X0).pal. This palette is used by both color and black and white images.

Before Ingenico’s Form Designer program opens an .icg form, it verifies that the graphic image uses the required Ingenico palette. If not, it displays a warning message that the palette is incompatible. Images with a palette other than Ingenico(I6XX0).pal will display on the terminal screen, but the colors may not look the same as shown by Form Designer on the PC screen.

The following instructions explain how to import a custom palette to your PC if you are using Paint Shop Pro software. If you are using another raster graphics software program, the procedure will be similar. See the program’s help file for instructions on importing a custom palette.

  1. Install Paint Shop Pro software on the PC's default directory, which is C:\Program Files.

  2. Copy Ingenico(I67X0).pal file into C:\Program Files\Jasc Software Inc\Paint Shop Pro 8\Palettes.

  3. To change the image palette, open PaintShopPro on the PC, and open the image file.

  4. Select Image > Palette > Load Palette.

  5. From the list of palettes, select Ingenico(I67X0).pal, and then click Load.

  6. Save the image as a logo.bmp or idle.bmp.

Below is an example of the setup for Ingenico i6580 Idle screen logo attributes (note that "Colors" must be set to Color in this screen).

Download Logo to Signature Capture Device

  1. Make sure the Ingenico eN-Touch, i6550, or i6580 is powered on and connected to the PC.

  2. From the Eagle Browser, click Utilities in the left pane, and select Device Configuration.

  3. Highlight Credit/Debit, which should be set to eN -Touch 1000, i6550, or i6580, and then click Change (F5).

  1. Click the Logos button in the lower right corner of the Credit/Debit Pad dialog. In the Custom Logo Setup window that displays, enter the complete file pathnames for the “Idle Screen File” and “Logo File.” For example, C:\3apps\Logos\idle.bmp and C:\3apps\Logos\logo.bmp (or whatever you named your files). Then place a check mark in the “Enable custom logos” box, and click OK.

  1. When the Credit/Debit Pad window re-displays, click Test. The Debit PAD Software Update window displays, indicating that a newer parameter file needs to be downloaded. Click OK to begin the download. At this point, the En-Touch 1000, i6550, or i6580 automatically begins the download and the message “Downloading parameter block xxx of xxx” displays at the bottom of the screen. The En-Touch 1000, i6550, or i6580 will automatically reboot when the process is complete.  

  2. Close Device Configuration and repeat this procedure on each Eagle for Windows POS station that has an En-Touch 1000, i6550, or i6580. The idle screen logo can be seen when the pad is idle (POS is open and waiting for the clerk to sign in).