Selling Items with Alternate Tender
Use this procedure to accept an alternate form of payment from a customer during a sale transaction. For example, the customer is paying for their purchase with a gift certificate, store credit, or some other non-standard form of payment (any form of payment other than cash, check, bankcard, or house charge) that you have set up as an Alternate Tender type.
You can accept up to four different payment types, including cash, check, bankcard, charge, and any of the Alternate Tender types you have set up.
You must first set up Alternate Tender types in the Options Configuration window. For more information about setting up Alternate Tender types, click here.
A QuickTip video about using alternate tenders is available. To view this QuickTip, go to http://www.activant.com/eagle-customer-support/, and click Training Browser. When the Training Browser displays, click Videos in the left pane, click Quick Tips, and click the POS icon.
After ringing up items in Point-of-Sale, press Total.
Click Alt Tend (F2). The Additional Tender Selection dialog displays.
Select the appropriate alternate tender type, enter the dollar amount of the alternate tender and press ENTER.
If the customer is using additional types of alternate tender, repeat steps 2-3 until all alternate tenders have been entered.
Enter any additional tender amounts on the standard totals screen (Cash, Check, Bankcard, Charge), and finish the transaction.
If the customer is using more than one form of payment (for example, the customer buys $20.00 worth of merchandise but only has a gift certificate for $5.00), you can enter any Cash, Check, Bankcard, or Charge amount before clicking Alt Tend. Simply enter the amount tendered, and then immediately click Alt Tend (do not press ENTER after entering the cash, check, etc.)
If the amount of the additional tenders you enter is greater than or equal to the transaction amount, the "Change Due" window displays when you are finished entering additional tender amounts. If the amount of the additional tenders is less than the transaction amount, the standard "Total Due" window displays.