Set Up Pinpads for EBT or Health Benefit Cards

Pharmacy users only

Before you start using EBT or Health Benefit Cards, all pinpads must be downloaded after the new Eagle software has been installed. The forms that contain the button layouts need to be updated so the “Health” button displays on the pinpad.  

  1. From the Eagle Browser, click Utilities, and select Device Configuration.

  2. Double-click Credit/Debit Pad. In the dialog that displays, click Download.

  1. When asked if ready to download, click Yes.

  2. Depending on the pinpad device, the download instructions vary slightly. Refer to device-specific download instructions. You can obtain the instructions by clicking Docs.

  3. Once the download is complete, the pinpad will have the appropriate new selections available. If you use EBT, the selections “EBT Cash" and "EBT Food” are available. If you use Health Benefit Cards, the selection "Health" is available.