Using Serial Number Viewer

Serial Number Viewer (SNV) displays serial numbers for a specific SKU or for all SKUs based on their status:  Available, Sold, or All. For multi-store customers with Option 8990 “Require Store when adding Serial #'s” set to Yes, you can see the serial numbers of a specific store or all stores.

 

The Serial Number Viewer is available from the Eagle Browser, type SNV in the Launch bar, and click Enter (alternatively, you can click the Inventory folder, click Setup and Maintenance and then click Serial Number Viewer).

 

Highlight a serial number in the grid and use the toolbar’s <Drill> button to display the QuickRecall transaction(s) on which that serial number was sold, or returned, or traded-in, or transferred. If there is only one transaction it will be displayed. If there is more than one transaction, you will see the list of transactions and can display the one you’d like to view.

The grid contains information for the following (some columns are initially hidden, so you must right-click a column heading and "select columns to view" to display them):

Access to this viewer requires security bit 219 “View and add serial numbers”.