If you cannot complete a sale transaction, you can save the sale as an order so you can recall and finish the transaction at another time. You can also save a sale as a quote/estimate.
To create an order or estimate by saving a sale:
In POS, start a transaction and post items as you would for a regular sale.
After posting all items, press totaL.
Press save.
On the Save Invoice as Order/Estimate menu, press 2 to save as an order, or 3 to save as a quote/estimate.
Press enter. Later, you can recall this order just as you would any other order. Or, if you have an Epson receipt printer which includes a barcode representation of the saved transaction's document number, you'll be able to place your cursor in the Customer field and scan the barcode to retrieve the transaction.
To add a cash customer’s name to the order.
On the Header Screen, press save.
In the Order # box, type the number that was assigned to the sale you just saved. The order number printed on the receipt tape.
Press enter.
In the Short ID box, type the customer’s last name and first initial.
Press change.
Later you’ll be able to look up this order using the customer’s last name.