Contacting Customer Services

To contact your trainer, call (800) 322-3077. Please have your Epicor customer number available when you call.

You can also place a call to the Eagle Advice Line (for non-training issues only).

Eagle Advice Line Hours

Monday through Friday

4 a.m. to 6 p.m. Pacific (Platinum customers)

 

Saturday and Sunday

5 a.m. to 5 p.m. Pacific

 

Designated Holidays

6 a.m. to 3 p.m. Pacific

 

Closed Easter Sunday, Thanksgiving Day and Christmas Day