Entering Debit or Credit Memos

Field definitions for entering Debit or Credit Memos:

Document Type

There are three possible document types that can be entered in Open Item Maintenance (MOI). They are:

• Invoice— Normally created at POS, when a sale is charged to a customer account. Invoices can also be added in Open Item Maintenance (MOI).

• Credit— Normally created at POS, when a credit memo is charged to a customer account. Credits can also be added in Open Item Maintenance (MOI).

• Adjustment— Created in Open Item Maintenance (MOI) only. An adjustment can be for a positive or negative amount (debit or credit).

Notes:

• Open Item Maintenance is normally used to enter beginning balances. After that, customer transactions (invoices and credits) are normally entered through POS.

• Transactions entered through Open Item Maintenance will affect Accounts Receivable and Sales, but do not update the Inventory files. If you pass-off to General Ledger, the default Sales account (as specified in MCT) will be updated.

1

Access Open Item Maintenance

1. From the Eagle Browser, click Accounts Receivable, then click Customer Maintenance.

2. Enter the customer number.

3. Click Go To.

4. Select Open Item Maintenance.

2

Enter the adjustment type and amount

1. In the Document Type box, take one of the following actions:

2. If you are creating a credit memo, select C

3. If you are creating a debit adjustment, select A

2. In the Taxable or Non-Taxable boxes, enter the dollar amount.

3. In the Tax box, enter the sales tax amount, if any.

4. Click Add.  

Note: If you don't want to finalize these transactions with the daily POS data, run the RDJ report using options FBIC to finalize these transactions.