With Release 27.1, Eagle is capable of automatically accepting acehardware.com orders placed by consumers. These orders will no longer have to be run through POS to correct the store inventory. Upon accepting a transaction from Ace, Eagle will:
Adjust inventory quantities for items sold.
Create ledger entries for the transactions.
Show the transactions in a new VIEWAHCM viewer. This viewer will allow the employee to review orders, and also to better reconcile the orders to their statement.
The transaction will not go through POS, so adjustments to manually reduce sales for acehardware.com transactions will no longer be needed.
With Release 28.1, Eagle can accept acehardware.com transactions that were canceled by the customer. When Eagle receives a cancellation from Ace, the committed quantity is reduced by the order quantity of the transaction. The VIEWAHCM viewer displays the transaction with the "Cancel" status as shown in the screen below:
With Release 30.1, Eagle can process AceHardware.com sales of warranties to consumers. The AHCM Viewer (VIEWAHCM) displays the sales as line items with neither Eagle nor Ace costs. This helps ensure that no general ledger for the cost of goods is made since the warranty items are not stocked in your store.
Note: If you are on L26.0 or higher, patch 8277 v48 or higher supports handling of canceled orders. However, you can only see the viewer if you are on L27.1 or higher. For further details on how to set up and use this program, refer to the Ace Way of Retailing section of Acenet.
With Release 31, Eagle can transmit the Committed Quantity field to Ace. It allows you to see if you have enough stock in store to fulfill a customer's Acehardware.com order. For example, you have an item with a quantity on hand of 2, and a committed quantity of 2, meaning zero are truly available to sell. In this case, Acehardware.com displays that you don't have any items available for pickup from your store as both items are already committed.