Use the following procedure to recall a layaway. Once you retrieve it, you can review it, apply additional payments to it, take the final payment on it, or delete it.
Display the POS window.
If you have a receipt printed by an Epson receipt printer with a barcode representation of the layaway's document number, scan the barcode to retrieve the layaway.
If you don't have a barcode to scan, do the following to locate the layaway:
With your cursor In the Customer box, click Menu. A dialog box displays.
Click View Documents.
In the "All Types" Viewer, in the Type box, select Layaway so that only layaway transactions display. You can further refine your search by doing one or more of the following:
in the Customer box, select the appropriate customer.
in the Store box, enter a store in which to search for all layaways created in that store.
in the SKU box, enter an SKU so you can view all layaways that contain that SKU.
in the Cutoff Date box, select a date from which to search for layaways created before that date.
Use the up or down arrow keys to highlight a transaction in the grid.
Press enter. The "All Types" Viewer closes and the layaway displays.