Changing the Customer Number or Job Number

Change Customer Number/Job combines the functionality of Legacy functions CCN and CCJ into one application. You can change the customer number, even if the account has jobs associated with it, or you can make the customer account a job account for a different customer account.

Click here to view a list of possible scenarios and whether or not they are supported by Change Customer Number/Job (CCN/CCJ).

Possible Scenario	Is it supported by CCN/CCJ?
Customer 1 can be changed to customer 100	YES
Customer *1 can be changed to customer 4000	NO
Customer *1 can be changed to customer 5000 job 1	NO
Customer 1000 can be changed to customer 2000	YES
Customer 1000 can be changed to customer 1000 job 2	NO
Customer 1000 can be changed to customer 2000 job 2	YES
Customer 3000 job 1 can be changed to customer 3000 job 5	NO
Customer 3000 job 1 can be changed to customer 4000	NO
Customer 3000 job 1 can be changed to customer 4000 job 1	NO

Changing the Customer or Job Number

Note: you can also access the Change Customer Number/Job dialog from the Accounts Receivable Menu in the Eagle Browser, or from the GoTo button in Customer Maintenance.

A QuickTip video is available to help you learn about changing the customer number or job number. To view QuickTips, go to http://www.activant.com/eagle-customer-support/, and click Training Browser. When the Training Browser displays, click Videos in the left pane, click Quick Tips, and then click Accounts Receivable.