Use the Received On Account window to enter accounts receivable payments. From this window you can easily select and delete finance charge documents for open item accounts.
From the Open Invoices tab, click in the box to the left of the finance charge you want to delete.
Click Delete.
Click Yes to confirm the deletion.
The system then deletes the finance charge document by either creating an allowance document to reverse the finance charge, or by backing out the finance charge document. Set this option from the Tools Menu, then select Options. The allowance document or the backed-out finance charge document prints on your end-of-day RDJ report.
A QuickTip video about deleting finance charges is available. To view this QuickTip, go to http://www.activant.com/eagle-customer-support/, and click Training Browser. When the Training Browser displays, click Videos in the left pane, click Quick Tips, and then select Accounts Receivable.