Alternate Items Overview

(Inventory Pro users only)

Alternate Items are also known as:

• Substitute

• Supercedes/Superceded

• Upgrade/Downgrade

• Economy

• Heavy Duty

• High Performance

• Exact Replacement

• Similar

• Can Use

• Professional

• Shared Lists

The Alternate Items feature allows you to set up and maintain a list of similar items (up to 900 items) that can be sold when the original item is not sellable at POS, or when there is insufficient quantity of it. Multistore: All alternate item lists are considered master data and are the same across all stores on the same Eagle. Only the items in the inventory for the selling store are displayed at POS.

You set up and maintain alternate item lists in the Alternate SKU Maintenance Viewer, which is accessible from the Misc menu in Inventory Maintenance. From this viewer, you also set up Alternate SKU "Types" to specify categories of alternate items, such as "substitute," "exact replacement," "generic brand," etc. Then, in Customer Maintenance, you can exclude specific Types of alternates for particular customers. For example, if you set up a Type G to indicate "generic brand," but a particular customer doesn't accept generic brands, you would mark that account to exclude Type G.