Training Mode: Refresh

You can refresh the Training Mode data with a copy of your live data. A Refresh will copy into the Training Mode a current copy of your live data and erase all Training Mode data that is there now. For example, you might want to Refresh the Training Mode after you purchase a new application or install a new level of software. Then you can practice the new features in Training Mode with a current copy of your data.

An Install or Refresh of the Training Mode will quiet the system. Therefore, do not attempt this if you are open for business or the system is currently completing other tasks (running reports, backup, etc.). Also, a Refresh will erase any work that you have already completed in the Training Mode. For example, if you added a customer record in Training Mode or saved POS transactions in Training Mode, that data will be erased when you Refresh the Training Mode.

  1. From the Eagle Browser, click Utilities, and then click Osprey. The Osprey Main Menu displays.
  2. At Selection, type TRAINCF and press Enter. The following screen displays:

  1. The Copy Live Data for Training field defaults to Yes, press Enter. If this field is not set to Yes, type Y.
  2. At Action, type E and press Enter.
  3. The Quiet Mode screen displays. At the prompt, type YES and press Enter. The "please wait" messages display and after a few minutes the following screen displays:

  1. This message is to let you know that any previous work done in the Training Mode will be erased when the new copy of your data is moved into the Training Mode files. Type Y to continue and press Enter. The following initialize screen displays:

  1. After about 10 minutes (more or less, depending on the size of the data files), the following screen displays to indicate a successful completion:

  1. (Optional) If you would like to view or print the details of the initialize process, type Y at the view/print prompt and press Enter. After reviewing the Log file, press End.
  2. If you don't want to view the log, type N and press Enter.
  3. The Osprey Main Menu displays. At Selection, type EXIT and press Enter. A warning message displays, press Enter to return the system to normal mode. The Training Mode is now ready for use. Click here to go to the procedure topic.