Creating Loyalty Promotions in MIP

If you have a customer loyalty program (option 1182 "Loyalty Program" is not N), use the following procedure to create loyalty promotions.

1. Use the Loyalty Only field in Modify Item Promotions (MIP) to add Loyalty only promotions Hint: Using this field also lets you have one single promotion where some promotions are only for loyalty customers and other items promotion is available to all customers.        

2. (Optional) If you use Eagle Loyalty, you can use the From Loyalty Level/To Loyalty Level  fields to enter the range of loyalty levels to which a promotion applies. For example, if  you want to offer a special promotion to only your highest level loyalty customers, enter that level in both the ‘from’ and the ‘to.’  

Note: If you only use a national account's loyalty program, then maintaining loyalty levels is a completely manual process, meaning that you must manually enter the levels on your customer recordsThe customer’s Loyalty Level is found in Customer Maintenance (MCR) by clicking GoTo and selecting option F "Maintain Loyalty Levels," or by clicking the Loyalty # hyperlink at the top of the screen to display the Customer Add/Change dialog..

Note: The fields Loyalty Only, From Loyalty Level, and To Loyalty level) are on the Add Item Promotion dialog, the Misc Menu 1 “Make global changes to promotions in the grid”, and they can also be maintained in the grid (these columns are initially hidden).