The Bad Check List feature helps you protect your business against accepting fraudulent checks. With this feature, you create a Bad Check List record every time a bad check is returned from the bank. Then, at POS, whenever a check is tendered, the cashier is prompted to enter key lookup information about the customer such as Name, Phone Number, Driver's License Number, etc. POS then searches the Bad Check List, looking for a match on any of the information collected. If there is a match, the bad check(s) displays in a dialog box. At this point, the cashier would typically accept a different form of tender from the customer. Alternatively, the clerk can bypass the bad check warning if they have the proper security, or obtain a manager's override if they don't have the proper security.
You must set option 8276 "Perform 'Bad Check' validation at POS" to Yes in Options Configuration to activate the Bad Check List feature. This feature is available in online POS only; it is not available in offline POS.
Click the Related Topics button below for complete instructions on the setup and use of the Bad Check List feature.
A QuickTip video that discusses the Bad Check List is available. To view QuickTips, go to http://www.activant.com/eagle-customer-support/, and click Training Browser. When the Training Browser displays, click Videos in the left pane, click Quick Tips, and select POS.