A QuickTip video about Cash Drawer Balancing is available. To view QuickTips, go to http://www.activant.com/eagle-customer-support/, and click Training Browser. When the Training Browser displays, click Videos in the left pane, and then click Quick Tips.
The Cash Drawer Balancing application allows you to accumulate cash drawer totals by clerk or terminal, and then print and zero out those totals at any time of the day without having to run a finalized Daily Sales Report (RDS). The printout is in the form of a cash drawer receipt, which the cashier can use to balance the drawer. Note: "system" receipt printers (a receipt printer that is used for multiple POS stations) are not supported for printing the Cash Drawer Balancing receipt.
Once you've set up the Cash Drawer Balancing application, POS automatically begins accumulating totals for a new drawer each day. The clerk is not required to perform any type of initialization. Later, when the clerk needs to close out his/her drawer (at the end of their shift, for a lunch break, or closing for the day), the clerk simply selects the Menu option to "print totals and close cash drawer." Should any clerks forget to select this option, the RDS report can close all "open" cash drawer records if you set it up to do so. Or, you can manually close cash drawers in the Cash Drawer Balancing Viewer. Note that if you want the RDS report to automatically close any open drawers, you must re-queue your daily RDS to run with option C ("Final run— close cash drawers").
Click the "Related Topics" button below for complete instructions on setup and use of the Cash Drawer Balancing feature.