Electronic Check Conversion: Using in POS

Use the procedure below to use Electronic Check Conversion (ECC) in Point-of-Sale.

  1. Ring up the items on the transaction as you normally would.

  2. Tab to the Check field.

  3. Press Enter. The total amount of the sale is automatically posted in the Check field, and a dialog displays.

 

If the amount of the check is less than the total purchase amount (i.e. you are receiving more than one form of tender), you can enter the check amount manually before pressing Enter.

  1. Insert the check into the MICR device (or into the receipt printer if you use the Epson 6000iii). If the device doesn't take hold of the check, adjust the check if necessary and press Retry to try again.

If the check is unreadable or damaged, press Manual to manually enter the MICR data. When you are returned to the POS totals screen, enter the check number. Note: All manually entered checks will automatically be converted to Check Guarantee and cannot be processed as ECC.

  1. When the next dialog displays, enter the customer's drivers license number. If you pressed Manual in step 5, you must also manually enter the routing and account information.

  1. Wait while the device scans the check and then begins the authorization process. If the check is approved, you receive an approval message and approval code. Continue with step 8.

If the ECC request is declined based on the personal information provided, the following warning message displays:

In addition, a Decline Receipt may print. The remainder of the steps below do not apply to a declined ECC request.

  1. Press OK to close the approval information dialog.

This dialog displays regardless of whether the check is approved via ECC or regular Check Guarantee.

  1. On the customer pinpad, an ECC agreement displays. If the customer presses Agree, the transaction continues. If they press Decline, the system automatically reverses the transaction.
  2. If the customer agreed to the ECC transaction, the Signature Capture window displays. Ask the customer to sign on the pinpad, meaning that they consent to the terms of the agreement.
  3. Once the ECC receipt prints (note: the receipt is also archived on your system), place the receipt in the cash drawer for your records. If the customer wants a copy, press Reprint ECC Receipt. Press OK to continue.

  1. When prompted, insert the check face up into the printer to print VOID across the check, and press OK (note that if your printer doesn't have the ability to print VOID across the check, then manually use a VOID stamp).

All ECC transactions are required to have VOID printed on the check and because the check is processed through the customer's account and thus cannot be re-used.

  1. Verify that the check printed with VOID across the face. If it did not print properly, press Retry.
  2. Return the voided check to the customer.