This topic summarizes how the system supports Manufacturer Coupons at POS.
Manufacturer Coupons are supported on sales and on completed suspended transactions.
Scanning a manufacturer coupon on any other transaction type such as a Credit Memo or Order displays this message:
A sum of the manufacturer coupons scanned in posting is automatically entered into the "manufacturer coupon" alternate tender (designated by setting the alternate tender’s ‘type’ to M=Mfg Coupon)
The Manufacturer Coupons Viewer (MCV) allows you to view what coupons were scanned or manually entered into POS, and whether or not that coupon was valid and applied by including it in the Manufacturer Coupon Alternate Tender. It also provides details about the coupon, such as its value. You must have security bit 1041 to access MCV.
Posting Menu option U “Enter manufacture coupon” allows the clerk to manually post a manufacturer coupon to the transaction if the coupon is damaged and not scannable. Set option 9912 “Manufacturer Coupon Manual Entry Enabled” to Yes to allow the manual entry of a coupon. Additionally, the clerk must also have security bit 1038 “Allow Manual Entry of Manufacturer Coupon in Point-of-Sale” set to Yes to use option U.
The Cash Drawer Balancing Viewer (CDB) has a "# of Coupons”column which is the number of coupons that should be in the drawer. The total amount of those coupons is listed in the "Mfg Coupon Alt Tender" column. While viewing a cash drawer in CDB, you can press Display (F6) to view MCV, which lists the manufacturer coupons that makeup that drawer’s Manufacturer Coupon total.
If the coupon’s barcode doesn’t contain the value/discount amount, POS automatically displays the "Enter Coupon Value" dialog, and the clerk must enter the discount amount they see on the face of the coupon itself.
If you need to do a Transaction Reversal of a sale which had a manufacturer coupon, the system automatically enters the manufacturer coupon tender amount from the original sale into the Transaction Reversal.
When returning an item purchased with a manufacturer coupon, the system does not automatically reduce the return price by the amount of the manufacturer coupon.