(Total Rental™ users only)
Use the following procedure to import the information from a closed rental contract into Epicor Eagle™ POS for Windows. The act of closing a contract will refund and/or apply any deposit amounts to the rental charges incurred. If you use Epicor's General Ledger passoff, your Deposits liability account will be debited accordingly.
Note that this procedure assumes you are already familiar with closing a rental contract in the Total Rental™ application.
Verify Eagle for Windows POS window is currently open. If it is not, start POS.
Note: Total Rental checks to see that POS is running. If for some reason POS is not running, it will alert you to this condition, and allow you to complete the transaction anyway. However, if you proceed, the transaction you create in Total Rental must be manually posted into POS.
In Total Rental, recall the appropriate rental contract and mark it closed.
Depending on how POS is configured, you may be prompted to select an authorized to charge customer, fill in a P.O. number, acknowledge an account message, etc., before the transaction displays in POS.
The transaction displays with a deposit refund posted to offset the original deposit amount. Any applicable rental charges also post to the transaction.
Complete the transaction as normal.
If you want to return to the Total Rental application, press <ALT><TAB> and select the Total Rental icon.
Note: The mouse cannot be used to switch between applications because Total Rental always runs maximized and does not allow you to minimize or see the Windows task bar without exiting the application.