Shipment Verification Exceptions Report (ROV)

The Shipment Verification Exceptions Report (ROV) finds all items/orders on a shipment that are not verified through Eagle Mobile. You can use this to determine if an order should be modified to reflect what is actually shipped, or if the order has already been shipped, to apply a credit to the customer's account.

You can also run the report for variances and fully shipped orders. This allows you to verify what items were actually shipped, as well as the person who verified the shipment. This provides a level of accountability on shipments.

1. From the Eagle Browser, click Reports Menu, Point-of-Sale Reports, Order Verify Exception Report (ROV).

2. If you have a Default Report Profile for this report, click Run to use the defaults. Or, you can retrieve a saved report, make any necessary changes, and click Run. Otherwise, continue with the next step.

3. From the page, review the default entries in the fields and make changes if needed. For a definition of each field, click here.

4. Click . On this page, choose the store for the report above the line. For the fields below the line, fill in the from and to ranges to determine the options selected for the report. If you leave the date fields blank, the system will assume you want to run the report only for today's date.
   
   For a definition of each field on this page, click here.

5. Click Run to start the report.