Scan the Bar Code

The SKU number and description for the item display on the screen. Verify that the description is correct for the item you are selling.

If there is no item with that bar code assigned to it, the message displays, "UPC xxxxxxxxx not found. Enter the SKU or press CLEAR."

Symbol USB scanners allow the POS application to control arming/disarming the scanner. POS sends a command to the USB scanner that will turn on/off the scanner based on the POS application state. The scanner will issue a very noticeable error tone which will cause the POS clerk to look at the screen and determine why the item did not scan and consequently not post. This helps prevent the clerk from accidentally giving items away for free, because the clerk is alerted to re-post the item since it did not scan properly.

For more information about scanning, refer to your Bar Code Procedures Guide.