(ID# 9379) Set this POS option in Options Configuration to Yes if you want the system to prompt the clerk/counter person for a reason when doing a price override in POS posting (except if the item has the Keep Prices field set to N in Inventory Maintenance), regardless of whether a manager override to change the price is required or not.
You must define a list of price override reasons in option 9380 "Add/Change user-defined price override reason codes."
The code for the override reason displays in the "Item User Codes" column of the QuickRecall viewer with Details checked, and in the "User Codes" column of the QuickRecall Document Viewer. In addition, what the customer’s price would have been displays in the Cust Price column of the QuickRecall Viewer.
If you want the override reason codes to appear on a report, you must have Epicor Compass.
Note: This option does not apply to changing the price on a Bill of Materials (BOM).
This option's "Kept By" is set to System but can be changed to Store, User, or Terminal.