Setting Up TV REWARDS Constants in Function TVC

(True Value Rewards users only)

Use Function TVC (True Value Rewards Club Constants)  to enter the default settings the system uses when processing TV REWARDS transactions at POS and transmitting TV REWARDS information to True Value (via Epicor).

You can also access the True Value Rewards constants in Options Configuration by typing “Opt” in the Eagle Browser’s Launch bar, selecting “MLC-Loyalty Constants” from the “Options” drop-down, and then clicking Display. Select the appropriate settings for the options that display (see step 2 below for more information about each option), and click Change.

To set up Function TVC, do the following:

1. From Network Access at the Function prompt, type TVC and press <Enter>.

The True Value Rewards Club Constants screen displays.

2. Fill in all fields.  Click any of the following for a definition.

 Vendor CodeThis is the vendor code for True Value you set up in Vendor Maintenance.  Typically, it’s set up as "TRU" or "COT."

Next Cash Cust. No.This is the next customer number that will be used when a new TVR customer is added to your system.  It must begin with an asterisk (*).

Next House Cust No.This is the next customer number that will be used when a new TVR customer is added to your system, only if there are no more "*" accounts available (if the Next Cust No. field has reached *99999).

If you don't want the system to resort to using non-cash account numbers for TVR customers, leave this field blank. If the Next Cust No field reaches *99999, the system will set this field back to *1, and use that value as the potential new customer number. If it can't find an available cash account number, the message "CAN NOT FIND UNUSED CUST # AFTER 500 TRIES. UPDATE TVC IN STORE n" will print on the Customer Transmission Report (TVRU). If you use Eagle Alerts, an alert will also be generated.

Coupon SKUThis is the True Value Rewards Certificate SKU you set up in Inventory Maintenance. You must enter TVR  in this field.

POS Link Window

Link to Cash CustomerWhen this option is set to Y, sales are recorded to the account in Customer Maintenance (MCR) that is linked to the customer's Rewards ID Number. In POS, the MCR account number displays.

When this option is set to N, the default cash account remains displayed in POS even after scanning a customer's Rewards ID card, and sales are recorded under the default cash customer. However, the customer still receives their rewards pricing and coupons/points.

Receive Cust UpdatesSet this field to Y, so that TVR customers are added (or changed, if necessary) when your system calls Epicor's computer to send TVR information.

3. Press <Change>.

4. Multistore: Repeat steps 2 and 3 to set up Function TVC for each store.

5. Press <End> to exit the screen.