Automatic Backorder Fill: Setup and Requirements

(Customer Order Management users only— option #76 must be set to Y)

To begin using the Automatic Backorder Fill feature, use the procedure below to set up certain options in Options Configuration, as well as perform other setup requirements.

Options Configuration Setup

  1.  Display the Options Configuration window.

  2. Click ID. In the dialog that displays, in the Option ID field, type the option number from the list below, and click OK. Click in the Current Value column, and select the desired setting. Repeat this process for each option in the list below. For more information about a particular option, click on its blue underlined text.

  3. #7663 Enhanced Form for backorder pick ticket documents

  4. #8199 Move un-sourced Backorder Qty to Order Qty when transaction invoiced--you must set this option to N

Other Setup and Requirements

  1. Your system must be set up for Large Field Sizes.

  2. Only  orders are eligible for Automatic Backorder Fill, and only Orders that have at least one item on backorder.

  3. Device Configuration must be set up for Enhanced Forms. This means the Invoice Printer field should be set to Enhanced Forms, and the printer indicated for Backorder Pick Tickets determines the printer at which pick tickets will print. If this field is set to "Use Default Printer," the system will use the printer listed in the Enhanced Forms Default Printer.