Use the following procedure to print any suspended transactions in the system using the Open Orders/Pick Tickets Report (ROO). If you monitor suspended transactions, you should print ROO as part of your end-of-day queue.
From the Eagle Browser, click Reports Menu, Point-of-Sale Reports, Open Orders/Pick Tickets (ROO). The Open Orders/Pick Tickets report window displays.
From the Print Setup page, review the default entries in the fields and make changes if needed. For a definition of each field, click here.
Click ![]()
. Click Suspended transactions (transaction type "U").
Multistore only: Click ![]()
. A page of fields displays. Fill in the Store field with the correct store.
Click Run if you are running this report now, or click ![]()
if you are adding this report to a queue. For more information about creating queues, click here.