Use the following table to help you turn to the right source when you have questions about the True Value Rewards Club (TVR).
|
For questions about |
Do the following |
|
The TV REWARDS program in general |
Western and Southern Regions— call Renee Gray at (773) 695-5297 Northeast/Mid-Atlantic Region— call Marta Szawlowski at (773) 695-6352 Midwest Region— call Erin Mahoney at (773) 695-5239 |
|
The TV REWARDS/TDM site, placing orders, and mailer status
|
contact IOOC at: Phone 877-935-IOOC (4662) Email customer-service@truevaluerewards.com |
|
Setting up the Epicor Eagle™ system for the TV REWARDS program |
Check the topics here in online help. If you can’t find the answer, call the Eagle Advice Line at 1(800)322-3077. Unity Members call the Butler Support Line at (800) 882-1137. |
|
Error messages and problem solving |
Check the topics here in online help. If you can’t find the answer, call the Eagle Advice Line at 1(800)322-3077. Unity Members call the Butler Support Line at (800) 882-1137. |
|
Training classes and seminars |
For online training, visit www.activant.com/wcc to register. For information about other training options, contact your Epicor Installation Specialist at 800-322-3077. |