Automatic Backorder Fill: Using

(Customer Order Management users only— option #76 must be set to Y)

Once you have set up your system for Automatic Backorder Fill, you can begin using the Open Order Report (ROO) to automatically fill backorders.

From the Eagle Browser, click Reports Menu, Point-of-Sale Reports, Open Orders/Pick Tickets Report (ROO). The report window displays.
From the Print Setup page, indicate the printer (or spooler) to which you want the document to print. You may want to select A-spool and then print, so that you have a saved copy if needed. For a definition of each field, click here.
Click , and click in the box to the left of Orders.
Click . In the Backorder Options area of the screen, ALWAYS select option B to use the Automatic Backorder Fill feature. In addition, use the table below to determine which other options you want to use.

Option	Description	Additional Information
B	Fill Backorders	You must always select option B to use the Automatic Backorder Fill feature. In addition to option B, you can also select any of the options listed below. Option B looks at current available quantity to fill items on the order that are now available, and prints a pick ticket for the order (if desired, you can select option R to suppress non-filled items from printing). If you don't want a pick ticket to print, spool the ROO report by selecting S on the Print Setup page. If the backordered item is linked to a special order or transfer, or it is sourced to the Buyers List, the item is ignored because it is not considered a candidate for being filled with current quantity available.
C	Consolidate Backorders by Customer/Job	The orders remain separate, but print together in a consolidated format, including the order number and date so you can easily identify the order from which the items derive. If you do not select this option, backorders are separated by Order rather than consolidated by Customer.
F	Full Shipment of Item Required?	Only if the quantity of the line item can be fully filled will the system fill the backorder. Without this option, the system uses any available quantity, even if only partially filling the backorder.
Q	Queue to Batch Invoice	Use this option if you want to invoice filled orders by batch.
R	Print Only Filled Items	Use this option if you want only items that were previously not filled and are now being filled to print on the pick ticket. Other open/outstanding items on the orders do not print. Example: Order #100 has two line items. Line item 1 had sufficient quantity when posted, while line item 2 had insufficient quantity and was backordered. ROO with options BR is run and line item 2 now has sufficient quantity to fill the backorder. The backorder is filled and moved into the quantity ordered field, and the pick ticket prints only line item 2 (the line item now being filled).

Click and make any changes to the desired fields. For example, you can fill in a from/to range to limit the orders that are included. For a definition of each field, click here.
Click Run if you are running this report now, or click Queue (F7) if you are adding this report to a queue.