Using Signature Capture for Specific Items

Use the following procedure to require a signature when customers purchase a specific item.

Setup

Set up the following before you begin using Signature Capture for specific items:

  1. Set up the text that will display on the signature pad and print on the receipt.

  2. Display the Inventory Maintenance window.

  3. Display the item for which you want to require a signature.

  4. Click the Codes tab, and then click the Additional Codes Flags field.

  5. In the Signature Required Note field, use the drop-down list to select the code you assigned to the text in step 1. Then click OK.

 Using in POS

The Signature Capture function activates whenever you sell the item you set up to require a signature. The same is true in Epicor Eagle™ Offline POS for Windows. The steps below describe what happens during a transaction.

  1. The Clerk starts a sale or credit transaction, and posts items, as usual.

  2. The clerk presses Total to total the transaction.

  3. The signature capture device prompts the customer to sign, and then press OK. If the customer makes a mistake and wants to sign again, he/she can press <Clear> to start over. Once the customer has submitted their signature by pressing OK, the signature window disappears, and the electronic copy of their signature displays in POS.

  1. Click OK to save the signature. Note: If you press OK before the electronic signature has been captured, you'll receive a warning message.