Entering Debit or Credit Memos

 

Field definitions for entering Debit or Credit Memos:

Document Type

There are three possible document types that can be entered in Open Item Maintenance (MOI). They are:

  • Invoice— Normally created at POS, when a sale is charged to a customer account. Invoices can also be added in Open Item Maintenance (MOI).

  • Credit— Normally created at POS, when a credit memo is charged to a customer account. Credits can also be added in Open Item Maintenance (MOI).

  • Adjustment— Created in Open Item Maintenance (MOI) only. An adjustment can be for a positive or negative amount (debit or credit).

  • Open Item Maintenance is normally used to enter beginning balances. After that, customer transactions (invoices and credits) are normally entered through POS.

  • Transactions entered through Open Item Maintenance will affect Accounts Receivable and Sales, but do not update the Inventory files. If you pass-off to General Ledger, the default Sales account (as specified in MCT) will be updated.

 

1

Access Open Item Maintenance

  1. From the Eagle Browser, click Accounts Receivable, then click Customer Maintenance.

  2. Enter the customer number.

  3. Click Go To.

  1. Select Open Item Maintenance.

 

2

Enter the adjustment type and amount

  1. In the Document Type box, take one of the following actions:

  2. If you are creating a credit memo, select C

  3. If you are creating a debit adjustment, select A

  1. In the Taxable or Non-Taxable boxes, enter the dollar amount.

  2. In the Tax box, enter the sales tax amount, if any.

  3. Click Add.  

 

If you don't want to finalize these transactions with the daily POS data, run the RDJ report using options FBIC to finalize these transactions.