Enhanced Dialup Fallback Procedure

The FALLBACK utility has been enhanced to allow Eagle to connect to a Dial-up ISP configured in FBACKISP. A new Option P has been added to initiate the dialup connection to an ISP, and Option N will return you to a normal connection state. 

1.  Access Fallback                                           

Note: Before you begin, stop credit authorization at Point of Sale.  When you are sure that no credit authorization is running, complete the following procedure.  Make sure that the credit card modem is turned on and plugged into a working phone line!

1. From the Eagle Browser Utilities menu, select Osprey, or from the Network Access Function Prompt, type OSPREY and press Enter.
2. At Password, type AVATAR and press Enter. The OSPREY main menu displays
3. At the Selection: prompt, type FALLBACK, and then press Enter.

2.  Starting Dial-up

1. With the cursor flashing over the S in "Status," type P (PPP Dialup connection).  PPP-ISP replaces the word Status and the cursor moves to Action.

2. At Action, type E (for Execute), and press Enter.

3.  Connectivity Tests

1. Several screens may display as fallback tests the connection. Fallback  tests the modem and phone line connection a total of three times. Please note each attempt can take 1-2 minutes.

• Initial Connectivity Test screen displays.

• Unsuccessful or Failed Connection after 3 failed attempts…..

• Successful connection message

2. Press Enter to go to the Main Menu.
3. At the Selection prompt, type EXIT, and press Enter.

The change from hi-speed to dial-up is now complete. At POS, you can start running credit authorization transactions again, using dial-up mode.  

Note: The FALLBACK connection to dial up (PPP) will be available until Option N is selected or until 90 minutes of inactivity has elapsed.

4.  Return to high speed from dial-up

Note: Before you begin, stop credit authorization at Point of Sale. When you are sure that no credit authorization is running, complete the following procedure.

1. Access FALLBACK, following the instructions in section 1, above.
2. With the cursor flashing over the S in Status, type N (Normal Direct ISP connection). Norm-ISP replaces the word Status and the cursor moves to Action.
3. At Action type E (for Execute) and press Enter.
4. The message below will display, press Enter as indicated on the screen.

5. At Selection: prompt type EXIT and press Enter.

The change from dial-up to hi speed is now complete. At POS, you can start running Credit Authorization transactions again.