View Signed Invoices from a Back Office Terminal

 

This job aid applies to Signature Capture users only.

 

To view invoices with electronic signatures from a particular terminal, the system requires that you have a "Document Imaging Printer" set up for that terminal in Device Configuration Therefore, if you have any terminals that don’t have a printer set up, use the following procedure to set up a fictitious  printer so that you can view invoices with electronic signatures.

 

 

1

Display Device Configuration

From the Eagle Browser, click Utilities (in the blue, left pane of the window).

From the menu that displays, click Device Configuration.

 

2

Set up the "Document Imaging Printer" in Device Configuration

  1. Double-click on Document Imaging Printer.

  2. Because the Document Imaging Printer is currently not configured ("Not Configured" displays in the Description column), the Select Document Imaging Printer dialog box displays.

  3. Click a printer that the can be used as the Document Imaging Printer, and click OK.

  4. If no printers display in the list, go to the next section, "Adding a Bogus Printer," and then return to this section and start over.

  5. When the Document Imaging Printer dialog box displays, click OK.

 

3

Set up a bogus printer, if necessary

Only follow these steps if you had no printer to select in the "Select Document Imaging Printer" box in section 2, above.

 

  1. Click Start, Settings, Printers.

  2. Double-click Add Printer.

  3. Click Local Printer, and make sure "Automatically detect and install my plug and play printer" is UNCHECKED.

  4. Follow the prompts to finish adding a printer. It doesn't matter what brand/type you select when asked.

  5. Return to section 2, "Set up the Document Imaging Printer in Device Configuration" and follow all the steps.