Central Order Desk Setup

Central Order desk requires use of Printing Plans assigned to stores through Central Order Desk Printer Maintenance. See Printing Plans online help to configure Central Order Desk Printers.

 Assigning Customers to a Central Order Desk Store

1. From the Customer Maintenance (MCR) Main tab, click the POS link next to the Std Sell Price field to open the Maintain POS Information dialog.
2. Use the Central Order Desk drop-down to select the desired setting.

• Not Specified (Use lock-in store): A Central Order Desk terminal defaults to the terminal’s lock-in store.
• Ask: A Central Order Desk terminal prompts for the store.
• Assign to a Store: A Central Order Desk terminal defaults to the assigned store.

3. Click OK to close the dialog, and click Change to save the change.  

Set Up Options

Set up the following options to configure a Central Order Desk terminal.

1. Display the Options Configuration window.

2. Click ID. Using the list below, enter the ID number of the option, and click OK. Click in the Current Value column, select the desired setting, and click Change. Repeat this process for all three options in the list. For more information about a particular option, click on its blue underlined text.

• ID# 8959 “Run POS in Central Order Desk mode?Yes: Orders for customers assigned to a specific store will automatically be assigned to the designated store. If the customer’s Central Order Desk Store is Ask, POS will prompt for the store. If a customer is set to “Use lock-in store”, POS will prompt for the store with the store defaulted to the lock-in store.
  Ask:  A terminal configured as “Ask” operates in Central Order Desk mode when the customer is not set to “Use lock-in store”. If the customer’s Central Order Desk Store is "ASK", POS will prompt for the store. If the customers is assigned to a store, POS will prompt for the store with the store defaulted to the customer assigned store
  No: Do not run POS in Order Desk mode.”

• ID# 5120 “Update the store the order was created inSelect Yes. Updating occurs in the store assigned in POS..” Set this option to Yes.