You can open the cash drawer for a reason other than entering a paid in or out, or cashing a check.
To open the cash drawer
With your cursor in the Item (SKU) box, press menu.
On the No Sale Menu dialog box, press 1.
The cash drawer opens and the No Sale Menu dialog box closes. The cash receipt printer prints the date, time, your clerk name, terminal number, journal number, and a message that the cash drawer was opened.
See Also: No Sale Menu