Pharmacy Interface: Set up Manual SKU

All prescriptions sold using the generic Rx SKU you assigned in option 9173 prompt the customer for a signature. However, there may be times when it is necessary to ring up pharmacy transactions using an SKU other than “RX.”  Some examples of times a manual SKU would be needed:

• You just went live with Pharmacy, and had prescriptions in your Will Call area that are not in Eagle’s Will call list

• After an RX transaction is complete, you discover there was an error made, and the prescription needs to be credited and rung up again using the correct information

• Prescription returns cannot be done against the RX SKU. Use the manual SKU for returns.

Setting Up the Manual SKU

1. Display the Inventory Maintenance window.

2. Follow the procedure in the topic, "Set Up Generic Rx SKU," except in the SKU field, enter RXM (instead of RX).

Setting Up Signature Capture for the Manual SKU

Use the following procedure to require a signature when you use the manual SKU.

1. Set up the text that will display on the signature pad and print on the receipt.

2. Display the Inventory Maintenance window.

3. Display your manual SKU.

4. Click the Codes tab, and then click the Additional Codes Flags field.

5. In the Signature Required Note field, use the drop-down list to select the code you assigned to the text in step 1. Then click OK.