Synchronized pharmacy interfaces have a two-way interface with your Eagle system, with both systems passing information back and forth. At POS, Synchronized interfaces can prompt for User Safety Caps, Pharmacy Consult, HIPAA signature, and Pickup signature, and Synchronized interfaces work in both online and offline point-of-sale. Pharmacy data prints on A/R statements, and Will Call and Drive Thru Delivery are also available. Signatures are passed back to the Synchronized system, and barcodes include transaction number, RX Number, and MTD sequence number. Synchronized interfaces have several built-in safeguards, including 1) duplicate prescriptions cannot be sold on a transaction, 2) prescriptions marked as previously sold cannot be resold, and 3) security is required for the clerk to change the patient price. Pharmacy data stored on the Eagle system includes store, RX Number, Refill Number, status, patient code, drug name, fill date/time, quantity dispensed, total refills, price, insurance-paid, co-pay, signatures (up to five), safety caps, consult, POS transaction number, sold date/time, terminal sold, Cashier, Patient Name, pharmacy message, and taxable indicator.
In preparation for setting up a Synchronized interface on Eagle, you must contact your vendor (QS/1, HBS RxAxis, or Rx30) to make sure they have built the proper interface on their side. In addition, this interface requires that the vendor set up special labels for you. This process can take several weeks; therefore, contact the vendor as soon as possible to ensure that you are set up and ready to go when Eagle testing begins.
An Epicor representative must set option 9171 "Pharmacy on system" to the appropriate setting: 2=QS1 phase 2, 3=RxAxis, and S=Synchronized PMS Interface (use this setting for Rx30).