(ID# 370, 380, and 390) These A/R options in Options Configuration are for the dunning message for accounts whose balance is 31 to 60 days past due.
If the Print Stmts field in the Customer Maintenance window is Y, this message prints on statements. If an account also has past due amounts in other aging buckets, only the dunning message for the oldest aging bucket prints on the statement.
These fields are alphanumeric. You can enter up to 32 letters and numbers per Part. If you fill up Part 1 and need to continue your Dunning Message, use Part 2 (and Part 3 if necessary) to continue your message.