Viewing and Printing Receipts from the Electronic Journal

Use the following procedure to view and/or print archived receipts and invoices.  Archived receipts are collectively referred to as the Electronic Journal, which is essentially a virtual copy of a receipt roll, stored by terminal and date.  You can view/print the Electronic Journal or invoices from any terminal. If you ever use Epicor Eagle™ Offline POS for Windows, receipts are archived when you upload offline transactions.  Note, however, that you can not access the Electronic Journal while in Offline POS.

1. In POS, with your cursor in the Item (SKU) field, click Menu.  The No Sale Menu displays.

2. Click View Electronic Journal.  If a dialog box displays, specify the terminal and date for which you want to view the Electronic Journal, and click OK (the dialog box displays only if you have the appropriate security).  The Electronic Journal displays.

3. (Optional)  You can click any of the following buttons on the toolbar.  Click on the blue text below to find out more about a particular toolbar button.

4. Close/<ESC>Exits the Viewer and returns you to POS.

5. Find <F3>If you have a receipt displayed, and you use the single column view for displaying receipts (determined in Options Configuration), you can type a value in the Find field and have the displayed transaction searched.  For example, you can search for a particular item on the transaction.  If a match is found, the value you entered is highlighted on the transaction.

6. Find Next<F4>The Find Next feature will stop at the next occurrence of the data that is being searched for.  Each time the key is pressed, the system will try to locate the next value.  Note:  The Find Next feature is only supported if you use the single column view for displaying receipts (determined in Options Configuration).

7. NextThe Next <F7>button will scroll forward to the next window of information.  If you are viewing a lengthy receipt, press the Next button to view the additional information.

8. Previous<F8>The Previous button will scroll backward to the previous window of information.  If you are viewing a lengthy receipt, press the Previous button to view the additional information.

9. Misc<->The Misc button displays the E4WDI Selection menu (Eagle for Windows Document Imaging Selection menu) , which allows you  to switch views between the receipt and invoice view if a receipt and invoice exist for the transaction.  You are also able to view or reprint a particular receipt from this menu.

10. Print <F12>The Print button will print a copy of the displayed transaction to the following printers.
    
    Receipt--the Select an Electronic Journal Printer box displays.  In it, you can select both the printer as well as a page range of receipts.
    
    Invoice--A copy will print out to the Invoice Printer defined in Device Configuration for this Eagle for Windows PC.  If the printer is a laser printer, the form, detail and electronic signature will print.

4. If you clicked Misc in step 3, the following options are available:

3. • (Document Management users only) To view the invoice, click View Invoice Image.  If the transaction was a credit, charge, or bankcard sale, the invoice will contain the customer's signature (if you have signature capture).

   • To view receipts, click View Receipt Tape.

   • To reprint a particular receipt, click Reprint Receipt, select a document number, and click OK.  Reprinted receipts include the customer's signature if you have Signature Capture and the Epson TM-J7100 Inkjet receipt printer.

Note:  the transaction will print to the receipt printer that is configured in Device Configuration for your PC.  Thus, a receipt printer is required to print receipts from the Reprint Receipt box.

The Electronic Journal feature is not available for the ISC operating system.

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