Using Email Audit Viewer

The Email Audit Viewer allows you to view information for new purchase order, invoice and statement emails. For invoice emails, this includes Invoices, Special orders, Orders, Estimates, and Credit Memos. You can sort emails or use the Search to find specific transactions.

Use the Option 1935 "Number of Days to Keep Email Audit Log History" to control how many days you want to keep the email audit trail. The default is 35.

Note: You must have the Security Bit 1161 "Allow Access to Email Audit Viewer" option set to Y.

To review email transmissions:

Email Audit by Purchase Order Viewer

To review email transmissions:

  1. From the Eagle Browser > System Management menu, select Email Audit By Purchase Order Viewer, or type EAUD in the Launch bar.

Note: You can switch between the viewers by clicking By Invoices or By Statements links.

  1. Use the Search field to filter emails by Sent To or Sent From email addresses, Vendor Code, P.O. Number, P.O. Ref or Buyer ID.

There are two criteria fields available for filtering the results:

For example:

  1. Smi returns Smi, Smit, Smith

  2. Yahoo.com returns all instances of Yahoo.com

  3. Dquan Epicor returns no results

  1. Select the Thru Date field to limit the sent emails from the archive history date to the specified date in this field. The results return based on the archive history number set in Option 1935.

  1. Review your results:

Email Audit By Invoice Viewer

To review email transmissions:

  1. From the Eagle Browser > System Management menu, select Email Audit By Invoice Viewer, or type "senti" in the Launch bar.

  2. Use the Search field to filter emails by Sent To, Customer Number and Thru Date.

 

  1. Select a row and from the toolbar, press F6-Display or double-click a specific row to display the Document Archive Viewer for more information.

Note: If you click F6-Display or double-click a row that is a saved transaction, such as an estimate or special order, then the system launches the POS Open Document Viewer.

An error displays if the transaction is not found.

Email Audit By Statement Viewer

To review email transmissions:

  1. From the Eagle Browser > System Management menu, select Email Audit By Statement Viewer or type "sents" in the Launch bar.

Note: Requires Option 1995 "Statements - Email Auditing on System" set to Y.

  1. Use the Search field to filter emails by Sent To, Customer Number and Thru Date.

Note: If you click F6-Display or double-click a row that is a saved transaction, such as an estimate or special order, then the system launches the Statement Archive Viewer (SAV).