Allow system to auto generate a Serial # if one does not exist

(ID# 1787) Setting this Inventory option in Options Configuration to Yes allows you to have the system generate a unique serial number for tracking purposes when an item has no serial number. It applies both to receiving serialized items in MPO and selling serialized items in POS. It also applies when creating a Service Order for an item which has no serial number and option 9242=S to use serial numbers to identify the item being repaired.

When set to Yes the POS or receiving clerk will be able to select "No Serial Number (NSN)" when the item has no serial number. When NSN is selected, or typed into the Serial Number field, the system will automatically generate a serial number for that item. The format of the serial number is NSN followed by a 10 digit number. This serial number is added to the item’s list of serial numbers in IMU and therefore has all the tracking capability of a normal serial number.

If the item’s serial number becomes known after the item has been invoiced, it can be changed in QuickRecall. Find and display the sale transaction in QuickRecall. Click the line with the serial number, click Misc Menu, and select ‘Change Serial Number’. Type the correct serial number and click OK. (Note: you must have security bit 584 to change the serial number). You will be asked if the original serial number should be reset to Available for Sale, or not.

Refer to related option 1788 "Serial # required before invoicing".