Use QuickRecall Viewer to change the existing serial number of an item on an archived transaction. At the time of changing the serial number you can indicate whether the unit with the serial number being replaced will be available for a future sale.
To change the item’s serial number display the transaction, select the line with the serial number, click <Misc> and select “Change Serial Number” (requires security bit 584 "Change Serial Number in Quick Recall for Tally-S items"). The Change Serial Number dialog displays:
In the "Set Current Serial's Availability To" field select Yes if you want to mark the serial number being replaced as Available For Sale and its Date Sold will be cleared. If you select No, the serial number being replaced will remain as Sold so that it is not available for sale in POS, its Date Sold will be cleared, and its Reference will be updated with the transaction number it was originally sold on.
If the serial number of an item is not available before it is invoiced, you can use “NSN (No Serial Number)” to have the system automatically generate a serial number so that the sale can be completed. Refer to Option 1787 for details about using NSN.