Setting Up Eagle Alerts for the First Time

Terms you should know:

ReminderAn Eagle Alert a user enters. Reminders can be entered for one-time or to appear on a regular schedule--for example, every Tuesday.

Current AlertAn Eagle Alert that has not been "Deleted" or exceeded the value of the option "Number of day to keep current alerts".  

Historical AlertThe opposite of a Current Alert.

Setting Up Eagle Alerts

1. Decide which users should get alerts. You may want to start with just the store owner and the person in your business who manages the Eagle system.

2. Inform those who will receive alerts to display the Eagle Browser (eBrowser) as part of their normal routine because alert viewing and notification occurs via eBrowser.  Some users will need immediate notification and will, therefore, need to run eBrowser all the time. Other users can check it once or more each day. Usually this depends on the type of alert.

3. Set up Eagle Alerts Options.

4. Set up Eagle Alerts Security.

5. Set up Eagle Alerts User Profiles.

6. Test Eagle Alerts.

7. After a couple of weeks, look through all the alerts and turn off any that don't make sense for your business in Options Configuration.  

8. Add a user profile for any other users you want to receive alerts, and assign them just the alerts that make sense for them. At this point, the store owner may want to stop getting some of the alerts since others are taking care of them. Limit the owner's alerts in the Alert User Profile window.

The Eagle Alerts feature is not available for the ISC operating system.

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