When you press Total in POS, the system automatically determines if the transaction’s "trade discountable subtotal" is eligible for a gift card by looking at the ranges you defined in Options Configuration Misc Menu's “Maintain Gift card Giveaway Amounts.” If the transaction is eligible, a gift card amount that corresponds to that range is automatically posted to the transaction using the SKU identified in Option 9079 “SKU to use for gift/cash card giveaways.” That same amount is also applied to the transaction as a totals "trade discount" (as explained in the Overview topic). Since the clerk is unlikely to expect being asked to activate a gift card, the following dialog will display:
Once the transaction has been tendered, POS displays a dialog asking the clerk to activate the card.
For the following situations, the system will delete the already-posted giveaway gift card SKU and clear out the Trade Discount. That way, if the trade discountable subtotal subsequently gets changed (by adding, voiding, changing items) you will avoid having an incorrect gift card giveaway.
You total a Sale which causes a gift card giveaway to automatically post (so the gift card skus posts as well as the Trade Discount), but then you clear back to posting.
You total a Sale which causes a gift card giveaway to automatically post, but then suspend the sale. You recall it and make a change such that the gift card giveaway needs to be changed or removed.
You create an order and save it. The total of the order is such that the customer should receive a gift card giveaway. You recall the order and on the Finish Order menu you select to invoice it which causes a gift card giveaway to automatically post, but then you decide to Void the transaction.