Correcting Mistakes

If you make a mistake in a transaction in process, you can void the error. If the sale has already been completed and you have QuickRecall, you can correct it by reversing the transaction. You can correct the following:

line item

When you need to void specific items in a transaction currently displayed on your screen.

transaction

When you need to void the entire transaction before you have finished creating it.

completed sale or ROA

When you need to void a sale or ROA after it has been completed (you pressed enter after entering the amount tendered).

completed sale if you have QuickRecall

When you need to void a sale after it has been completed (you pressed enter after entering the amount tendered).

Tips

• If the Receipt Printer Opt field is set to "EN" in Function MTR, line item voids will not print on the receipt printer.

• Information about voids prints on Report RDS and Report RPE.