Placing Non-Stocked, Non-Catalog Items on Special Orders

You can place a non-stocked, non-catalog item on a special order without having to add the item to your Inventory file. In POS, you enter the SKU, description, and pricing information for the non-stocked item. You must also enter a "S/O SKU"— which is an actual SKU in your Inventory file—that will be updated in lieu of the non-stocked item. Typically you'll have one S/O SKU per department set up in your Inventory file. For more information about setting up S/O SKUs, click here.

Note:  If the non-stock item is in the catalog, click here for the procedure about placing catalog items on special orders.

  1. Begin a special order transaction as you normally would.  

Advanced Special Order users:  you can begin a special order transaction or a regular sale transaction.

  1. Change the customer number, if necessary.

  2. In the Item (SKU) box, enter the SKU of the non-stock item you want to order, and press ENTER.  A dialog box displays.

  3. Click Yes to continue.

  4. Fill in the Qty, Price, Description, and Cost boxes with the appropriate information.

  5. (Optional) Fill in the Vendor and PO# fields with the appropriate information.

  6. In the S/O SKU field, enter the special order SKU that corresponds to the department of the non-stocked item.

For example, you're ordering a hammer, and hammers are in department 1. Enter the special order SKU you set up for non-stocked items in department 1.

For more information about setting up special order SKUs, click here.

  1. After posting all items, press TOTAL.
  2. On the Finish Special Order menu, select an option.
  3. In the Deposit Amount box, type a deposit, if necessary.
  4. If the Create/Append Purchase Order dialog box displays, press Y for yes or N for no.
  5. Press Enter.

Depending on what option you selected, a copy of the transaction may print.