The following explains the changes to Epicor Eagle™ POS for Windows on level 24.2506 (Eagle for Windows level 11.5038). For additional information about a particular enhancement listed below, click on the blue underlined text associated with it. To return to this page, click the Back button.
(This application is not compatible with ISC systems)
Document Imaging is an exciting new application that provides you with:
Electronic Journal. The electronic journal stores a virtual copy of the receipt roll by terminal/date. This data can be viewed or reprinted from any POS station.
Electronic Signature Capture If you purchase this application and a signature capture device, signatures are electronically captured at POS when payment is made by bankcard or in-store charge, or on a credit transaction. The customer signs their name on an electronic signature capture pad that connects to the POS station. This electronic signature becomes a part of the transaction that is stored in the archive file.
The ability to view and/or reprint POS receipts and invoices. If you have a signature capture device, reprinted invoices as well as Accounts Receivable collated invoices printed with your statements will include electronically captured signatures.
High-speed credit authorization is now available as a purchase option. This application will provide 3 to 5 second response times on POS credit and debit card transactions. To use this application, you need ProtoBase Version 4.81-72E, a high-speed Internet connection, and a network-capable Eagle system.
(ProtoBase users only) You can now activate ACE gift cards. ACE dealers must contact ACE Gift Card Services to sign up for the Gift Card program. You will also need security bit 669, "Gift/Cash Card Activation In WinPOS." Once you select the Gift Card option from the POS No Sale Menu, you’ll enter the dollar amount of the gift card and then swipe the actual card to enter in the card number. The Gift Card information is then submitted to the processor for approval and activation for the dollar amount entered. If approved, the clerk will see an approval message. A Gift Card receipt prints, indicating the card number and dollar amount. A system Alert will also be generated, showing the time, Gift Card number and dollar amount.
Do it Best Corp. has a new customer loyalty program called "Best Rewards® " which rewards your customers with coupons, rebates, and gift certificates based on the purchases they make. Customers are issued a card that they present at POS. The clerk either scans or keys in the loyalty account number and then processes the customer’s transaction. The system records the sale to the customer’s loyalty account, and the account information is then sent to Do it Best Corp., using the Vista™ data collection service. You must contact Do it Best Corp. to sign up for the Best Rewards loyalty program.
You can now change estimates into orders or special orders. To perform this action, you must have security bit 667, Change Estimate to an Order or Special Order. The new document assumes the document number of the estimate. This feature can also be used to change an Order to a Special Order or a Special Order to a Layaway transaction.
You can better monitor suspended transactions because the Open Orders/Pick Tickets Report (ROO) now has the ability to print only suspended transactions. You can add the report to an end-of-day queue to monitor suspended transactions on a daily basis.
You can now exclude from the Void Transactions Report (RVT) any transactions processed while in the Point-of-Sale Training Mode. When you run the report, simply select the new option E, Do Not Print Training Transactions.
(Advanced Laser Document Printing users only) Point-of-Sale will now print laser invoices for the following invoice form types:
Retail Form (Form "R")
Contractor Form (Form "C")
Alternate Contractor Form (Form "N")
Extended Alternate Form (Form "X")
Extended Contractor Form (Form "Y")
Until now, the only invoice form that was supported for laser invoices was the Extended Alternate Form (form "X"). Additionally, all of the forms support printing user-defined logos in the heading of the form.
(Advanced Laser Document Printing users only) POS will now support laser invoice printing to pre-printed forms. Before this change, POS laser invoices printed to plain paper only (with the form lines, logos and data all printed by the laser printer). All pre-printed invoice forms (forms R, C, N, X, and Y) are supported. You can order pre-printed laser invoice forms from Epicor Business Products.
The Daily Inventory Update Report (RDI) that runs in your end-of-day queue now has the ability to automatically create Defective Items (aka "Policy A") Purchase Orders. These orders are then transmitted to True Value or Do it Best Corp. so you can receive a credit for the merchandise. To use this feature, set up the following options in Options Configuration under Subsystem "Purchasing," Options "E4W": RDI Create Defective Purchase Order, RDI Defective Purchase Order Vendor Code, and RDI Defective Purchase Order Affiliate. You do not need to recreate the RDI report in your end-of-day queue.