What's New on Release 21.1

Welcome to Eagle for Windows Release 21.1 (server Level 33). This document summarizes the new features and enhancements. Use the red links below to take you to a particular section of this document (POS enhancements, Inventory enhancements, etc.). For full-featured help for a particular new feature or enhancement, click its blue underlined text.

Headline Enhancements

Windows POS Enhancements

Windows Inventory Enhancements

Windows Purchasing Enhancements

Windows Accounts Receivable Enhancements

Windows Accounts Payable/General Ledger Enhancements

True Value Enhancements

Do it Best Enhancements

Miscellaneous Enhancements

Pharmacy Enhancements

Windows Security Enhancements

Headline Enhancements

Mobile Point of Sale

Mobile POS on handheld devices provides one-on-one personal shopping, faster checkout; easier yard, sidewalk, or garden center sales; and improved customer service. With Mobile POS, you can quickly scan items, scan loyalty card numbers, and do item lookups. You can even look up customer accounts, and add customer accounts on the fly. All these features will help keep your customers happy and eliminate abandoned carts. Mobile POS allows you to do in-house charge checkout, or Linebusting, creating a suspended sale to be recalled and tendered at a POS station. For tendering at a POS station, Mobile POS prints out a receipt with a scannable barcode to a mobile printer that can be used to recall the suspended sale.

Two Available Configurations for Buyer’s Purchasing (Purchase Order Worksheet)

There are two possible configurations for Buyer’s Purchasing. The foundation of Buyer’s Purchasing is Purchase Order Worksheet (POW). POW is an alternate purchase order posting screen designed to create and manage multi-store purchase orders with ease and efficiency. POW uses alternate vendor information only, including cost and vendor order multiple. Several tools make it easy to easily update alternate vendor information including enhancements to Inventory Import Tools, CAV – Create/Delete Alternate Vendor Report, and auto-generating alternate vendor information when adding items in Inventory Maintenance and in POW.

To use Advanced Multistore Purchasing, an Epicor representative must set option 1002 “Advanced Multi-Store Purchasing” to Yes.

Compass Release 9.0  

Item Attributes

There are two configurations for Item Attributes, Style Color Size, and Generic Attributes. These new features help you purchase and sell items with attributes such as size/color, and width/length.

Examples of Item Attribute Setups:

iNet eBusiness Release 2.5

Also see iNet eBusiness online help on the Epicor Eagle website for more details.

Windows POS Enhancements

Signature Capture Enhancements

You can now capture a signature for various events on the Eagle system, including particular items, customers, alternate tender methods, and simply “on demand.” Enter the Note ID, description, and content in Options Configuration’s Misc Menu option Z "Maintain user-defined notes/text." The Note ID links the note’s description and content to the various signature request methods. The note’s description appears directly below the signature line on the pin pad to identify the signature request reason. The note’s content displays to the clerk on the POS screen prior to requesting the signature, and prints on the customer receipt below the signature line. If multiple signatures are taken on the same transaction, only the last signature taken prints on the Customer receipt, along with the all the verbiage for each type of signature required printed below the signature line.

New Option and Security Bit for “No Signature Required”

In option 4904 “Reason to print on receipt for No Signature Required,” enter the reason that prints on receipts when the clerk uses the No Signature Required button in the Signature Capture dialog in POS totals. You can enter a reason up to 32 characters. The No Signature Required button displays on this dialog if the clerk has security bit 974 "Ability to use the No Signature Required button," which means the clerk can bypass this process without giving a reason. The reason entered in option 4904 (which defaults to "No signature required") prints on the customer’s receipt. This option is used in conjunction with security bit 974 “Ability to use the No Signature Required button.”

Maintain Dynamic Promotions (MDP) Enhancements

For example, the clerk changes the item's price from $14.99 to $13.99 to account for an incorrect bin label, or the clerk is entering the price of a screen repair where the SKU’s Keep Prices field is set to No. If you want these items with manually entered prices to be considered in a “buy one, get one” promotion, or in a “15% off highest priced item” promotion, set this option to Yes. This option does not apply to totals-based Dynamic Promotions (Types 7 & 8).

New Options 9078 and 9079 for Issuing Gift Cards with Dynamic Promotions

Set up a credit SKU to work with options 9078 and 9079, as follows:

Cash Drawer Balancing Enhancements

Tip: If you are using option 9798, in PDO set the description of the paid out you are using to do cash drops to “Cash Drop”.  If the maximum is reached and the clerk has bit 1018 (or gets a manager override), they are taken immediately to the Cash Drop paid out instead of having to select one from the Paid Out/In menu. 

Accounting for a cash drop in General Ledger: Each Paid Out (and Paid In) can have its own GL account; therefore, designate one of the paid outs to be used for Cash Drops. The system will credit your cash account and debit the GL account number entered in the Set Up G/L Passoff window for this paid out. If you enter your normal cash account number as the Cash Drop paid out’s GL account number in the Set Up G/L Passoff window, then it will be a wash since it will credit and debit the same account number. For multi-store users: Since your cash account is probably different in each store, your Cash Drop paid out GL account would also be different in each store (but always the same as the cash account for that store).

Open Orders/Pick Tickets Report (ROO) Enhancement

New report option I “Print Item Location (Large Format Only).” This is only available when printing the ROO with Large Format=Yes.  It is not available when printing Pick Tickets with Option P (since it is printing an enhanced form, not a report). When you use option I, the item’s location prints at the end of the detail line after the gross profit percent. If an item’s location from Inventory Maintenance was overridden during posting,that new location prints; otherwise, it prints the current location in Inventory Maintenance.

New Option for Internal Comments

New option 9821 “Prompt if internal comments should print when using Save and Print." Typically, comments marked as internal do not print; however, if this option is set to Y “Ask and default to Yes” or X “Ask and default to No,” then when using Save and Print after totaling an order, the clerk is asked if the “internal comments” that exist on the order should print. This option applies to Orders, Special Orders, Service Orders, and Layaways. It does not apply to Estimates or Transfers. Note: If the transaction does not contain internal comments, this prompt does not display. When setting this option’s value, if clerks typically answer this question Yes, then set this option to Yes. Otherwise, set it to X.

Launch an Eagle for Windows Application from POS

Existing option 9290 “URL in POS posting area’s ‘Additional Information’ dialog” now lets you use the URL to launch Eagle for Windows applications by entering a leading “$” followed by the application’s shortcut. For example, enter “$DSQ” to launch Document Scanning from the POS Additional Information dialog. Note: If you don’t know the shortcut of the program you need, you can type DSKLNK in the Launch Bar or from the Eagle Browser, click Utilities, then click Create Desktop Shortcut to find a list of all Eagle for Windows program shortcuts. Remember to set option 9291 to define a label for the link, such as “Scan Document.”

Customer QuickAdd Option Has Been Enhanced

Option 9129 “Require specific fields when adding account using POS Customer QuickAdd” has been changed from a Yes/No option to a multi-select list, so you can now select those fields that you want to have as required fields when adding a customer in POS Customer QuickAdd (header menu choice 8). Note: In the POS QuickAdd dialog, each field selected in this option will have its label preceded with an asterisk (*) to indicate it is required. If the clerk leaves any one of the selected fields blank and presses Add, he/she is prompted to enter a value in the specific field or fields. This option only applies when Option 5432 “Allow quick add of customers/jobs in POS” is Yes, and only applies to adding a customer. It does not apply when making a change to an existing customer. The E-mail selection appears in this dialog if option 3509 “Allow access to customer contact fields in Customer Maintenance” is set to Yes.
Loyalty ID # appears in this dialog when option 1182 “Loyalty Program” is not set to None, Do It Best Time After Time, or Ace Rewards.

POS QuickAdd Enhancements

New Columns in the Order Document Viewer

The Order Document Viewer (To access it, click Display from the Order Viewer) now has new columns for item-level tax code and sales rep. If no override was done for an item, then the column will show the value from the header.

Consumer Digit Display (CDD) Enhancements

True Value Rewards Enhancement

The Customer Detail dialog in POS now shows the True Value Rewards customer attribute if the new option 9197 ”Display TVR Customer Attribute in POS Customer Details Window” is set to Yes. This attribute designation displays in the Credit Message field (if this field already has something in it, the system appends the TVR customer attribute to the end of the Credit Message). Customer attributes include:

The Customer Detail dialog displays after entering the customer (manually or by scanning the loyalty card) on a new transaction  It can also be displayed from the mini-header screen by using Misc menu option W “Show customer balance info” or by going to the big header and clicking the Credit Message hyperlink.   

Customer Name Lookup Can Now Be Case-Insensitive

Looking up a customer by Name in the Customer combo can now be case insensitive so that regardless of entering upper, lower, or mixed case in the customer combo, the system finds the customer. To use this feature, set option 8958 “Lookups forced to uppercase (case insensitive)” to 1-Customer Sort Name. This automatically queues a utility that changes the sort name to uppercase on all existing customers.

New Option for Terms Discounts

New option 9851 “Minimum GP% for item to qualify for terms discount” applies to any transaction that has a Terms Code with a prompt payment discount. This option indicates the minimum gross profit threshold for which an item must be sold to receive the terms discount. An item sold with a gross profit less than this percentage will be excluded from the terms discount. For example, if you set this option to 10.00%, and an item is sold with a gross profit of 9.99% or less, the item is excluded from terms discount. Set this option to zero if you do not want the system to include/exclude items from terms discount based upon meeting a gross profit minimum. Note: The following options still apply, regardless of how you set option 9851:

New Option to Print Loading Ticket for Returns

New option 3121 “Print Loading Ticket for returns” determines if a loading receipt is printed when Loading Required items are returned (return or defective return). Set this option to Yes if you want to print a loading ticket when a loading required item is returned (return type R) or returned defective (return type D). Loading Required always applies to items returned as an exchange for defective (return type X). 

A loading ticket is a second receipt that prints items the customer has purchased (or returned) which require loading (or unloading). The receipt prints ***Loading Ticket*** at the top. Items are designated as requiring loading by setting the Loading Required flag in Inventory Maintenance (Codes tab) to Yes or Prompt. Items flagged as Prompt may or may not require loading, and the clerk will be prompted at POS if the item requires loading. You can also override the loading required flag while posting the item by pressing the Menu button and selecting "Enter additional information."

Note that this option does not apply to items whose Loading Required flag is set to Prompt. For such items, the clerk is only prompted if the item is sold or returned as an exchange for defective. This option also does not apply if you print loading tickets to the invoice printer (Option 3119 is set to Y or L). It only applies when printing loading tickets to the receipt printer. Also refer to related option 160 "Print Loading Receipt."

New Returns Validation Option for Lowest Return Price

New option 9831 “Customers for Lowest Price on returns w/o original receipt/bankcard” determines which customers receive the automatic lowest price for returns without a receipt as defined in option 9436 “Use lowest price on customer returns w/o receipt/original bankcard." Set this option to A for all customers; C for cash customers (customer number starts with an asterisk); D for the default customer entered in Option 330 "Default Customer Number?" which is usually a generic cash customer, such as *5;  X for any cash customers (customer number starts with an asterisk, or is a non-asterisk customer with the Charge Allowed field set to W—no charge allowed, no warning).

Existing Option for Open Orders/Quotes Has New Settings

Option 3513 “Check for customer's open orders or quotes at start of new transaction” has two new choices: R=Check for orders and quotes for non-asterisk customers only, and Q=Check for orders and quotes for all customers. Set this option to R or Q to see quotes in addition to open orders, special orders, and suspended transactions.

New Invoiced Orders/Special Orders Viewer

The new Invoiced Orders/Special Orders Viewer (VIEWIO) displays invoices from the QuickRecall Archive which originated from invoicing an Order or a Special Order. It has selection criteria of Customer, Job, Store, Order #, From and To Date, and Type, or O&S (both Orders and Special Orders). The viewer defaults to O&S (Orders and Special Orders), but you can change it to O (Orders) or S (Special Orders). The toolbar’s Display and Drill buttons display the details of the transaction just like they do in the Quick Recall viewer. The toolbar’s Select button (only available if you launch this viewer from POS) is just like the one in Quick Recall, allowing you to reprint, view, or fax the highlighted invoice. This viewer can be accessed from the Misc Menu of the Quick Recall viewer by selecting D “View invoiced orders/special orders,” from the Sales Review Menu in Eagle Browser, or by entering VIEWIO in Eagle Browser’s Launch bar. Access to this viewer is controlled by existing security bit 185 “Full access to QuickRecall (archived invoice) documents.”

Enhancements for Customer Order Management (COM)

New Option for Calculating Deposits

Option 9364 "Calculate Deposit for which customers?" determines the customers for which the system calculates deposits. If you do not want the system to calculate deposits for any customers, set this Option to N. If you want to calculate deposits, set this option to A for All Customers; set to C for cash customers only (customer number starts with an asterisk); set to X for any cash customers (customer # starts with an asterisk, or is a non-asterisk customer with charge-allowed of N or W); set to D for the default customer entered in Option 330 "Default Customer Number?" which is usually a generic cash customer, such as *5; or set to Y for charge customers (non-asterisk customer regardless of how charge-allowed is set).

If this option is set to T, then the old-style of option (a preference) set in POS/Tools/Options on each POS station is what the system will use. We recommend you change this option to a choice other than T instead of using this old-style of setting an option. The new option gives you more flexibility than the Calculate Deposit choices in the POS/Tools/Options preferences.

Note: This option does not apply to Layaways where the suggested deposit is always calculated for all types of customers.

New Alert for Invoicing Special Order Item Not Received

Advanced Special Order users can set new option 9837 “Create alert if invoicing special order item which hasn't been received” to Yes so that the system will create an alert whenever a special order is invoiced and it has one or more items sourced to a PO which hasn’t been received yet. Any user who wants to receive this alert must go into their Alert User Profile and set “S/O Invoiced-item not received” to Yes. Refer to related Option 5448 "Warn if invoicing special order with items which haven't been received" if you want the clerk to receive this warning when they attempt to invoice a special order in this state. There are several ways to use these options together:

Credit Authorization Improvements

Partial Redemption behavior is controlled by option 9540, Partial Redemption Support.  Leaving this option as No causes Eagle to not support partial redemptions of any kind.  Setting to Yes causes Eagle to support partial redemption on any transaction approved by the your processor as a partial redemption.  Setting this option to C causes Eagle to support partial redemptions only on credit card transactions (the default).

Debit Card Enhancements

New Choices for Existing Sales Rep Option

Two new choices have been added for existing option 9300 “Default POS Header's Sales Rep to the customer's Sales Rep?” (this option only applies if option 9299 "Show Sales Rep field in the POS " is set to Yes): B = Sales Rep or Clerk if Sales Rep is blank, and C = Clerk. If this option is set to B, the Sales Rep field on the mini-header, big-header, and service order header screens of POS will default to the value that is in the customer's "Sales Rep" field. If customer’s the "Sales Rep" field is blank, Sales Rep will be set to the Clerk. If this option is set to C, the Sales Rep field on the mini-header, big-header, and service order header screens of POS will default to the current clerk.

Windows Inventory Enhancements

Inventory Balancing Report (RIB) Enhancements:

Inventory Import Tools Enhancements

Physical Inventory Posting (PIP) Enhancements

Note: This option does not apply when option 2501 "SKU, Line/Part mode, field format and behavior" is set to 2 (Long SKU) or 3 (Line/Part). For these setups, the Option Configuration’s Misc Menu choice E "Maintain extended items searches" for I (Inventory) controls this lookup functionality in Physical Inventory Posting (PIP).

New Option for Modify Item Promotions (MIP) Expanded Format

New option 9833 “Display the "Modify Item Promotions (MIP)" grid in expanded format?” can be set to Yes to have the system show additional inventory and sales history information in MIP (see list below). Note: Setting this option to Yes can affect how long it takes to load data into MIP. If you find that loading the viewer is taking too long, set this option back to No.

Add Timed Promotions with RPD-Modify Promotions Report

If option 9381 “Allow use of 'timed' promotions” is set to Yes, you can now add a Timed Promotion from RPD when using the Add mode. Simply fill in the Timed Promos page to add a timed promotion. Note that you must enter either % off retail, $ off  retail, or a specific promotion price. If you enter a promotion price, then this price is used for all items being added. Start and end times are entered as a 24 hour clock. For example, for 1:00pm, enter 1300. 

New Option for Multistore Users

Option 2002 “Master data fields to keep as store specific (IMU)” is a new option which currently has only one selection, which is the “Web?” flag for iNet 2.0 users. 

High Performance Inventory Viewer Enhancement

This viewer now supports Posting Qty and multi-item select for posting a set of items from the viewer when launched from the Purchasing & Receiving window.

EFM Enhancement for Ace Dealers

This enhancement makes it easier to add a new line offered from Ace to your inventory when you already purchase the item from a non-Ace source. To use this capability, set the new option 3201 “Ace Only: Log UPC matches of new Ace SKU's and existing SKU's to RCIN” to Yes. When Ace adds a vendor line to the warehouse, or you request hotsheets for a vendor, EFM processing does the following:

Quicker Multistore Changes for Departments, Classes, Finelines

There are three new options for multistore users that make it quicker to change a field in the Department file (MDE), the class file (MCL), or the fineline file (MFI) that should be kept the same in all stores. 

A=Department Name
B=GP%
C=Square Feet
D=Linear Feet
E=Web?
F=Non-Merchandise Department?
G=Exclude from Points Calculation
H=Trip Point Multiplier

A=Class Name
B=GP%
C=Square Feet
D=Linear Feet
E=Web?
F=Location
G=Descriptive Billing Code

A=Fineline Name
B=Square Feet
C=Linear Feet
D=Web?
E=Stocking Department

Label Manager Enhancements

Label/Bin Label Enhancement

The Label Report (RLA) and Bin Label Report (RBL) have a new report parameter “Only if Retail Changing?” that is available when printing from the Price Change file. When this option is set to Yes (Print only if new retail different from current retail), the report only generates labels where the New Retail is different than the Current Retail in the Price Change grid/report. When this option is set to No (Print if New Retail non-blank, even if same as current retail), the report generates labels for all items in the Price Change File regardless of whether or not the New Retail is different than the Current Retail. The default value for this new option is Yes.

Price Synchronization Enhancement

If you use Price Synchronization (option 3080 “Allow price synchronization” set to Yes), if an item’s Synchronize Costs is Yes (or it is O and option 3082 “Default for WinIMU “Synchronize Costs” flag” is set to Yes) the alternate vendor cost on the Vendor tab now synchronizes (i.e., is kept the same) across all stores.

New Option (Ace and True Value) to Add Price Changes for New Catalog Items

New option 9891 “Create price change records for items added from catalog?” can be set to Yes to have the system add a newly added Ace or True Value catalog items to Item Price Changes (IPC). The system automatically creates a retail price change record whenever a new item is added by the following applications: Electronic Catalog, Electronic File Maintenance (when the new item is finalized by RFL), Electronic Receipt Posting (ERP), Reverse PO ERPO (Ace only), Buyer’s List, True Value Line Review report, or True Value Market PO.

Windows Purchasing & Receiving Enhancements

New Security Bit to Lock Down Changing Vendor Name Field

Security bit 813 “Ability to change Vendor Name in Vendor Maintenance (MVR).” See the Windows Security section of this document for more information.

Receiving Report (RRP) Enhancement to Prorate Freight/Other Charges

New Update Prices option B “Prorate freight and other charges for Landed Cost” on the Receiving Report (RRP). This new pricing option only applies if option 105 “Use landed cost in receiving” is not set to No in Options Configuration. When you select this new report option B, the freight and other charges are prorated per the items that have been received, thereby calculating and updating landed cost just for the items being received. Use option B when the Freight and Other Charges represents those fees for the entire order regardless of how many individual shipments will be received. The system will calculate a percentage of the freight and other charges amounts based on the item’s received cost or weight (depending on how option 105 “Use Landed Cost in Receiving?” is set) instead of using the entire freight/other charges amounts. The percentage calculated will be used in calculating the landed cost, which gives a more accurate inventory average cost for the item. The remaining portion of Freight and Other Charges will remain on the open PO.

For example, you have a purchase order that contains two items, one costing $25.00, another costing $75.00, there is $10.00 in freight, the purchase order is set to backorder yes, and you have selected to land cost based upon extended cost. During the first receiving of the merchandise, only the first item is included and only $2.50 in freight is used, leaving the purchase order open waiting for the second item to be received and $7.50 will be shown as the freight remaining to be used.

The amount of freight and other charges that is applied is based upon a simple ratio of the portion being received.  In this example, total merchandise was $100, the amount being received was $25, (100/25 = 0.25). The total amount of freight was $10.00, therefore (10 X 0.25 = 2.50) and $2.50 in freight was applied. If you land cost based upon weight, the same calculation is used, but in place of the cost, total weight and the weights of the items are used.

New Option Automatically Changes Future POs to Normal When Current

Set option 9823 “Change Future POs to Normal POs once they become current?” to Yes if you want the utility “Fix Quantity on Order” (AUDITO) to automatically change Future POs to Normal POs once they become current. A Future PO becomes current based on option 104 “Number of Days Before Future PO Quantity Becomes Current.” For example, if option 104 is set to 14, the system considers Future orders that are due within the next 14 days as current.

If this option is set to Yes, then when AUDITO runs with option F, it reads through all the Future POs on your system. If it finds future POs that are considered current (per option 104), the system automatically changes this Future PO to a Normal PO. This means the order quantities are deducted from the Future Order Qty (FOQ) field in Inventory Maintenance, and added to the Quantity on Order (QOO) field. If this option is set to No, the system (RSO) still considers a Future PO as current (based on the number of days in option 104) but the quantities remain in the FOQ bucket in Inventory Maintenance and the PO will remain a Future type order in Purchasing (MPO).

Purchasing Information Report (RPP) Can Now Delete POs with Only Comments Remaining

The Purchasing Information Report (RPP) has a new report option, which is G “Delete PO’s with only comments remaining.” Report Option G can be used to delete PO’s (status X, or F, or P) which have nothing left on them except comment lines (all remaining lines have a blank SKU).

Automatically Recalculate Number of Weeks on Order Point Report

New Order Point Report (ROP) option W “Recalculate the # of weeks at the time the report runs (Method 3)” uses the current system date at the time the report is run and updates the number of weeks in each period on the OP Weights page of ROP. This change is most useful when the ROP is saved in a queue or when recalling a saved view in ROP. This option is only used when running ROP with Method 3 in the OP Methods section of the report.

New Columns in Purchasing & Receiving (MPO) for Multiple Order Points

The columns Order Point A, Order Point B, Order Point C, and Order Point D have been added to the Purchasing & Receiving Posting grid. These new columns are only populated if you use Multiple Order Points (option 1057 “Multiple Order Points on System” was set to Yes by an Epicor representative), and option 8285 “Display the PO create/maintain posting grid in expanded format?’ is set to Yes.

New Purchasing and Receiving Security Bits

Note: If this bit is set to Yes and option 2806 "Display warning when adding a discontinued item to a PO" is set to Yes, the clerk will receive a warning that the item is discontinued, but will be able to continue adding the item to the PO.

EDI ERP Enhancements

Availability Warnings in Purchasing and Receiving for Do It Best Members

There are four new verifications and warnings when posting items to a Do It Best purchase order. In all of the cases listed below, the items can still be added to the order. The warnings are informational in nature, and allow you to decide if you want to bring in substitute items as needed.

Buyer’s List Enhancements

New Option Makes Manual Receiving Easier

New option 9856 “Using 'Click Mode' in Windows Receiving?” is useful if you manually enter receipt quantities on purchase orders (versus using RF or Eagle Mobile Receiving), and particularly if you receive merchandise in multiple shipments (the Backorder field is set to Yes). With this type of PO, you must use receiving method E (receiving by exception) and enter the quantity for items received (whether partially and fully received), and the untouched items remain on the PO on backorder.  Using the Click Mode, receiving fully received items is much easier because you simply click the checkbox at the beginning of that row, and the system automatically moves the Quantity on Order (QOO) amount to the Qty Received column.

Set option 9856 to Y if you want a purchase order received with method E (receiving by exception) to always be in click mode; set to P if you want the system to ask you if you want to be in click mode, defaulting to Yes; set to X if you want the system to ask you if you want to be in click mode, defaulting to No; and set to N if you do not want to use click mode.

With click mode enabled you can:

Once all quantities have been received, you must press F5 to finalize your work in the Click Mode.

Note that the Click Mode is session-specific. You can turn it on and off from the Header screen using the hyperlink “Click Mode Enabled” (or Disabled), and from the posting screen by using  Misc Menu R "Toggle Receiving Click Mode." Also note the following: If you forget to click Change, the following warning displays: “Auto receipts (checked rows) haven’t been finalized. Select Yes, then press <Change> to finalize them.” If you accidentally click the wrong row/item, simply uncheck the checkbox (by clicking on it) and this will reset that line’s QOO and Qty Received to the original values.

Windows Accounts Receivable Enhancements

Age Statements’ Unapplied Credits and Payments Based on Due Dates

Statement Report (RSM) new option H “Age unapplied credits and payments for Open Item accounts based on Due Date.” This option works the same as the Aging Report (RAG) option Y that became available on release 20.1. You must have existing option 3556 “Calculate due dates on unapplied credits same as invoices” set to Yes in Options Configuration so that unapplied credits have a due date based on terms. Use RSM Option H to have unapplied credits for Open Item Accounts age based upon their Due Date period. If you do not use option H, they are aged based on Due Date, but then additionally if a credit balance exists, the system applies the credit to the next most current aging bucket.This moving forward of the credit balance is not done when using Option H. 

Longer Email Address Allowed in Customer Maintenance

The email address for a contact name entered on the Names tab of Customer Maintenance has been increased from 32 characters to 76 characters. 

Inactive Customers Report (RIC)

To use this report, you must have “Audits and Archives” (option 802 “Customer Maintenance Changes Viewer on system” must be set to yes). You must also have security bit 843 “Allow Inactive Customer report (RIC).” Use this report to produce an audit report of inactive customers, so that you can re-run the report using option F to delete them.

If option 1182 “Loyalty Program” is Ace Rewards, an account will be deleted when running the RIC report with option F if it meets the following criteria: 

If Option 1182 is not set to Ace Rewards, an account will be deleted when running the RIC report with option F if it meets the following criteria:

Accounts Payable/General Ledger Enhancements

True Value Enhancements

In Windows Labels, several new labels have been created for True Value retailers to support True Value’s new warehouse bin labels. The new labels can be found in Label Designer and Label Manager:

True Value retailers can order these new label stock from True Value; information can be found on Members On-Line.

Do it Best Enhancements 

The Catalog supports the new product classifications, including:

In addition, Inventory Maintenance now allows you to view an item's new product classification. Simply display the item in Inventory Maintenance, and click the “Additional Stocking Fields” link on the Stocking tab. 

While in Catalog you can change between the new and old drilldown for just that session by selecting Tools/Options from the menu bar at the top of the screen, and checking or unchecking the “Use New Dept/Class/Fineline” field. 

Below is a list of Do it Best terms and their Eagle equivalents:

Do it Best                               Eagle

Department                             Department

Category                                 Class

Sub-Category                         Fineline

Product Group                        New Product Group

The catalog drilldown feature is available down to the fineline level. To use the drill feature, open the Catalog, and either click the Drill button, or press F3. For further instructions on using the catalog drill function, see the help topic Looking Up By Drilling Down.

To create an item list from the catalog viewer, complete the following steps:

    1. Check any items you’d like added to the list.

    2. Click MISC on the tool bar.

    3. Select 1-Create New Item List.

    4. The system may ask you if you want to add the items to inventory. If you answer Yes, the item list is created. If you answer NO, then an item list is not created.

    5. When prompted for an item list name, enter the name and click OK. The system displays a message that the item list has been created:

 Note that you can add to an existing item list by choosing #2, Append Items To An Existing List, from the MISC menu.

Miscellaneous Enhancements

Pharmacy Enhancements

The following is an overview of the latest Pharmacy features. For more detailed information, please see the Pharmacy page of Epicor's website.

Windows Security Enhancements

Note: The conversion to server level 33 will set the first four new security bits to Yes because they were added to control functionality that existed on prior software levels.