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sale transactions, POS
   Completing a Basic Cash Sale
   Discounting the Entire Sale
   Reprinting an Invoice
   Sale
   Starting a Sale on the Header Screen
   Voiding a Completed Sale or ROA
   Creating an Order or Quote/Estimate by Saving a Sale
    adding special order item to a
    completing a basic cash sale
    discounting
    reprinting
    reversing
    saving
    starting a sale on the Header Screen
    suspending
    voiding
    what is?
Sales Analysis Report (RSA)
sales for a customer
sales history
   Sales History Report (RSH)
   Viewing Items' Sales History
   Displaying a Sales Summary by Customer
   Extended Sales History Report (RESH)
sales rep field in POS
sales tax
   Setting Up a Composite Tax Code (Canada)
   Setting Up Tax Codes
   Setting Up Line-Item Tax
   Looking Up Daily Tax Code Totals
   Tax Plans
   Looking Up Tax Codes
   Tax Exemption Overview
   SSUTA Tax Reporting: Destination-Based Sales Tax
   Setting Up a Composite Tax Code (USA)
   Set Up Tax to Override by Jurisdiction
sales totals, displaying
   Displaying Daily Sales Totals
   Displaying a Sales Summary by Customer
salesperson records, setting up
Salesperson Report (RSL)
same item on PO multiple times
saved transactions, POS
   Creating an Order or Special Order on the Header Screen
   Creating an Order or Special Order on the Posting Screen
   Creating Quotes on the Header Screen
   Creating Quotes on the Posting Screen
   Deleting a Transaction
   Deleting Saved Transactions
   Posting Items to Saved Transactions
   Printing Prices
   Protecting a Transaction from Purging
   Recalling Saved Transactions
   Recalling the Last Saved Document
   Refunding a Deposit
   Repricing a Saved Transaction
   Totaling a Special Order
   Totaling an Estimate, Bid, or Quote
   Totaling an Order
   What is a Special Order
   What is an Estimate, Quote, or Bid?
   What is an Open Quote?
   What is an Order?
   Creating an Order or Quote/Estimate by Saving a Sale
   Copying Saved Transactions
    advanced rainchecks
       Advanced Rainchecks Overview
       Creating Advanced Rainchecks
       Redeeming Advanced Rainchecks
       Setting Up Advanced Raincheck Options
    advanced special order
       Advanced Special Order Features Overview
       Checking Receipt Status of Special Order Items
       Specifying Location When Receiving Special Order Items
       Using the Buyer's List Overview
    attaching notes to
    Booking Open Quotes
    changing price/cost for all occurrences of an SKU on
    creating bids on the Header Screen
    creating by saving a sale
    creating estimates
       Creating Quotes/Estimates on the Posting Screen
       Creating Quotes/Estimates on the Header Screen
    creating open quotes on the Header Screen
    creating orders
       Creating an Order or Special Order on the Header Screen
       Creating an Order or Special Order on the Posting Screen
    creating special orders
       Creating an Order or Special Order on the Header Screen
       Creating an Order or Special Order on the Posting Screen
    deleting
       Deleting a Transaction
       Deleting Saved Transactions Overview
       Deleting Multiple Saved Transactions
    layaways
       Applying Payments to Layaways
       Modifying Layaways
       Creating Layaways
       Deleting Layaways
       Layaways Overview
       Retrieving Layaways
       Setting Up Layaway Options
       Taking the Final Payment on Layaways
       Totaling Layaways
    life cycle of
    looking up
    modifying
    posting items
    printing a list of
    printing prices on
    protecting from purging
    recalling
       Recalling Saved Transactions
       Recall a Saved Transaction in POS job aid
    recalling "in-process" transactions
    recalling the last saved
    refunding a deposit
    repricing
       Repricing a Saved Transaction
       Changing the Price/Cost for All Occurrences of an SKU
    Shared Open Quotes
    special order item in a sale transaction
    suspended transactions
       Deleting a Suspended Transaction
       Purging Suspended Transactions
       Recalling a Suspended Transaction
       Suspending a Transaction
       What Is a Suspended Transaction?
    totaling a quote/estimate or bid
    totaling a special order
    totaling an order
    using QuickRecall to create saved transactions
       Using QuickRecall to Create Saved Transactions
       Using QuickRecall to Create Saved Transactions job aid
saved view
saving sales as estimates, POS
saving sales as orders, POS
saving spooled reports
scan card POS
ScanDisk
scanner (POS)
scanning documents
scanning your hard disk for damage
Scheduler, Offline POS
    changing the refresh time
    setting up
Screen
screen, Net Access
screens, Business Advisor
   Alerts Screen
   Financial Summary & Ratios Screen
   Management Summary Screen
   Return On Investment Screen
    Alerts
    Financial Summary & Ratios
    Management Summary
    Return On Investment
searching spooled reports for key info
searching, Network Access
    for information in reports
    for online help topics
Security
    A/R security
    High Security Passwords
    ProtoBase security
    Purchasing Security
    Role-Based Security
        maintenance
           Viewing Users' Role Assignments by Store
           Viewing Users' Security Bits
           Viewing Users Associated with a Role
           View/Modify Roles Associated with a User
           Modifying Roles
           Changing a User Back to Terminal-Based Security
        setup
           Assigning Roles to Users
           Changing Users from Terminal to Role-Based Security
           Role-Based Security Setup Overview
           Setting Up Users for Role-Based Security
           Setting Up Roles from Scratch
           Setting Up Roles Using Templates
           System Settings for Role-Based Security
        templates
    security camera sync with receipt tape
    Terminal-Based Security
        adding
           Adding Security for a User
           Adding Additional Capabilities to a User
           Setting Up Users for Terminal-Based Security
        copying
           Copying Security job aid
           Copying Security
        deleting
           Subtracting All Capabilities from a User
           Subtracting a Group of Capabilities from a User
           Subtracting Specific Capabilities from a User
        introduction
           Comparing Eagle Security to Eagle for Windows Security
           Maintaining Security Overview
           Setting up Security Overview
           Welcome to Terminal-Based Security
        searching
        security groups
           1. Setting Up Security Groups
           2. Applying Templates to Security Groups
        templates
        viewing users with a specific security bit
Select Columns in grids to Graph, View, or Edit
selecting a receive method
selecting transactions to pay, Accounts Payable
   Selecting A/P Transactions to Pay
   Selecting, Paying, and Adjusting Invoices Field Help
selling age restricted items
   Age Restricted Items in POS: Set Up Options
   Age Restricted Items in POS: Using
selling an item automatically
selling codes
selling items, POS
   Selling an Item With Multiple Selling Units
   Selling a Promotion Item Manually
   Selling a Taxable Item Without Tax
   Selling an Item at No Charge
   Selling an Item with a Serial Number
   Selling Items in Multiples
   Selling Special SKUs
    at no charge
    in multiples
    selling multiple items from the Inventory Viewer
       Selling Multiple Items from the Inventory Viewer
       Sell Multiple Items from the Inventory Viewer (job aid)
    setting up an item to sell with another item
    that are on promotion
    that are taxable
    that require you to enter additional info.
    with a serial number
    with multiple selling units
selling units
   Assigning MSU Codes to Items
   Loading Multiple Selling Units (MSUs) Overview
   Setting Up MSU Codes
selling, POS
   Selling a Promotion Item Manually
   Selling a Taxable Item Without Tax
   Selling an Item at No Charge
   Selling Items in Multiples
   Selling Special SKUs
    items at no charge
    items in multiples
    items with a serial number
    items with multiple selling units
    promotion items manually
    special SKUs
    taxable items without tax
sells with
   Setting Up an Item to Automatically Sell with Another Item
   Related Items Overview
serial numbers
   Entering Serial Numbers
   Purging Sold Serial Numbers
   Selling an Item with a Serial Number
   Printing Daily List of Serial Numbers Sold
   Temporary Serial Numbers Overview
   Import Serial Numbers
Service Orders
    setup
setting the default A/R transactions view
Setting the Default Special Order Viewer View
setting up accounts General Ledger
   Do I Need Subaccounts?
   Setting Up Accounts Overview
   Setting up Financial Entities
   Setting up the Chart of Accounts
setting up Accounts Payable
   Setting Up Accounts Payable Overview
   Setting Up Automatic Distribution
   Setting Up A/P Recurring Transactions
setting up Accounts Receivable
   Overview of Setting Up Accounts Receivable
   Loading Beginning Balances
   Setting Up A/R Options Overview
setting up automatic passoff General Ledger
   Setting Up A/P Automatic Passoff
   Setting Up POS and A/R Automatic Passoff
   Setting Up Departmental Automatic Passoff
   Setting Up Tax Automatic Passoff
   Setting Up Automatic Passoff Overview
setting up bank codes Accounts Payable
setting up Business Advisor
   Setting Colors for Business Advisor
   Setting Sounds
   Setting Up Alerts
   Setting Up Analysis Information for Viewing
   Setting Up Analysis Preferences
   Setting Up Business Types
   Setting Up Drilldowns for Alerts
   Setting Up Drilldowns for Financial Summary & Ratios
   Setting Up Drilldowns for Management Summary
   Setting Up Financial Summary Preferences
   Setting Up Graph Preferences
   Setting Up Graphs
   Setting Up Management Summary Preferences
    alerts
    analysis information for viewing
    analysis preferences
    budgets
    business types
    colors
    drilldowns for alerts
    drilldowns for financial summary & ratios
    drilldowns for management summary
    financial summary preferences
    graph preferences
    graphs
    management summary preferences
    sounds
setting up devices
   Setting Up Other Devices
   Setting Up an Invoice Printer
   Setting Up Devices Overview
   Setting Up A Default Eagle Report Printer
setting up General Ledger
   Setting up General Ledger Overview
   Setting Up Accounts Overview
   Setting Up Automatic Passoff Overview
   Setting Up Financial Statements Overview
   Multistore General Ledger
   Setting up Automatic Distribution
   Setting up Budgets
   Setting Up Comparatives
   Setting Up General Ledger Options
   Setting up the Fiscal Year
   Setting up Recurring Transactions
   Setting up the Chart of Accounts
   Setting up Financial Entities
   Do I Need Subaccounts?
   Copying Accounts
setting up iNet
   Setting up User Names and Passwords
   Setting up Your iNet Site
   System Requirements
   Terminal Setup
setting up iNet site
setting up inventory
   Loading Inventory Overview
   Loading Inventory
setting up invoice printers
setting up laser documents
   Setting Up Laser Statements
   Setting Up Laser POS Invoices
   Setting up Advanced Laser Document Printing Overview
setting up Network Access
   Setting Colors for Network Access
   Setting Keyboard Macros
   Setting Up IST Downloads
    colors
    IST downloads
    keyboard macros
setting up POS devices
   Setting Up Other Devices
   Setting Up Devices Overview
   Setting Up an Invoice Printer
setting up queues
   Creating End-of-Day Queues
   Welcome to End-of-Day Queue Maintenance
setting up report printer
setting up Security
   Setting up Terminal-Based Security Overview
   Role-Based Security Setup Overview
setting up terms, Accounts Payable
setting up terms, Accounts Receivable
setting up vendor notes
setting up, Network Access
   Setting Download Options
   Setting Keyboard Macros
   Setting Network Options
    download options
    keyboard macros
    network options
settlement of credit cards
shared folders
   Mapping a Drive Letter to a Network Computer or Folder
   Sharing a Folder for Other People
    mapping a drive letter to a network computer or folder
    sharing a folder for other people
shared open quotes
ship special order directly to customer
   Setting Up Direct Ship to Update a Single Department
   Marking Special Orders as "Direct Ship"
ship to address
Shipment Verification Exceptions Report
short ID (POS)
shortcut keys (POS)
   Assigning a Shortcut Key
   POS Default Shortcut Keys
   Removing a Shortcut Key
   Restoring Shortcut Key Assignments to Their Original Settings
    assigning
    default shortcut key assignment
    removing
    restoring assignments to their original settings
shortcut keys POS
shortcut menus (BA)
   Using the Shortcut Menu on Checkboxes
   Using the Shortcut Menu on Columns
    using on check boxes
    using on columns
shortcuts
   Using Keyboard Shortcuts
   Creating Desktop Shortcuts for Applications
    creating desktop shortcuts for Triad applications
    creating keyboard shortcuts
SHOWLOG
SHRINK (deleting items by range)
shrinkage history records, Inventory
   Adding Shrinkage History Records
   Deleting Shrinkage History Records
   Viewing and Modifying Shrinkage History Records
   Printing Shrinkage History
   Maintaining Shrinkage History Overview
shrinkage types
signature capture
   View Signed Invoices (job aid)
   Using Signature Capture on In-Store Charge Transactions
   Using Signature Capture on Bank Card Transactions
   Test Signature Capture for Store Charge (job aid)
   Test Signature Capture for Bankcard (job aid)
   Setting up Buyer's Signature on PO's
   Downloading Logos to the Signature Capture Device
   Download New Software to Signature Capture/Debit Pads-USB Devices
   Download New Software to Signature Capture/Debit Pads-Serial Devices
   Signature Capture Suite compared to full Document Management
   Create Text for Signature Pad and Receipt
   Using Signature Capture for Specific Items
   Using Signature Capture on Employee Transactions
   Using Signature Capture for Specific Customers
   Using Signature Capture for Alternate Tender
   Using Signature Capture on Demand in POS
signature on returns
signs
   Default promo bin label format used for Windows Label Printing
   Adding a Border to Signs
sizing and moving windows
SKU conversion
SKU list
   Saving Custom SKU Lists in the Inventory Viewer
   Retrieving Custom SKU Lists in the Inventory Viewer
SKUs (POS)
   Changing Line Item Tax Codes
   Charging Tax on a Non-Taxable Item, or to a Non-Taxable Customer
   Discounting an Item
   Displaying Quantity Break, Promotion, and Matrix Prices
   Finding a Posted SKU
   Inserting an Item in a Transaction
   Looking Up Item Information
   Posting Items to Saved Transactions
   Selling a Taxable Item Without Tax
   Selling Items in Multiples
   Selling Special SKUs
   Working on the Posting Screen
    assessing line item tax to
    charging tax on non-taxable SKUs
    discounting
    displaying prices
    entering
    finding
    inserting in a transaction
    looking up
    posting to saved transactions
    selling in multiples
    selling special SKUs
    selling without tax
    setting the default special order SKU
    using QuickFind to look up
slaved printer (POS)
software level
Sort By command in grids
Sort Name (POS)
sorting posted lines by a column (POS)
sounds
    setting in Business Advisor
    setting in other applications
Source Cross Reference report (RGRF)
special charges, a/r
special instructions on purchase orders
special order information on purchase orders
   Adding, Viewing and Modifying Notes on Special Order Items
   Displaying Special Order Info
special orders, POS
   Automatically Creating POs for Special Orders Items
   Creating an Order or Special Order on the Header Screen
   Creating an Order or Special Order on the Posting Screen
   Creating Purchase Orders from Special Orders
   Deleting a Transaction
   Deleting Saved Transactions
   Partially Invoicing an Order or Special Order
   Posting Items to Saved Transactions
   Recalling Saved Transactions
   Receiving an Additional Deposit
   Refunding a Deposit
   Repricing a Saved Transaction
   Setting the Default Special Order Item Number
   Setting the Default Special Order Vendor
   Totaling a Special Order
   What is a Special Order
   Placing Catalog Items on Special Orders
   Placing Non-Stocked, Non-Catalog Items on a Special Order
   Copying Saved Transactions
   Special Order Work Flow
    adding viewing modifying notes on
       Adding, Viewing, Modifying Notes on Saved Transactions
       Adding, Viewing and Modifying Notes on Special Order Items
    advanced special order
       Advanced Special Order Features Overview
       Checking Receipt Status of Special Order Items
       Specifying Location When Receiving Special Order Items
       Using the Buyer's List Overview
    allowing Reserved POs
    automatically creating POs from
    changing into layaway
    changing terms from/to COD
    copying
    creating from the Catalog
    creating on the Header Screen
       Creating an Order or Special Order on the Header Screen
       Creating a POS Special Order job aid
    creating on the Posting Screen
       Creating an Order or Special Order on the Posting Screen
       Creating a POS Special Order job aid
    deleting
    flowchart
    life cycle of
    looking up
    marking as "direct ship"
       Marking Special Orders as "Direct Ship"
       Setting Up Direct Ship to Update a Single Department
    order change log
       Order Change Log: Using
       Order Change Log: Setup
       Order Change Log Overview
    partially invoicing
    placing catalog items on
    placing non-stocked items on special orders
    placing non-stocked non-Catalog items on
    posting items to
    printing
    receiving an additional deposit on
    refunding a deposit
    repricing
       Repricing a Saved Transaction
       Changing the Price/Cost for All Occurrences of an SKU
       Repricing a Range of Saved Transactions
    retrieving
    setting the default item number (SKU)
    setting the default vendor
    totaling
    using QuickRecall archived trxs to create special orders
    what is?
special security
SPLP Spooler Archive Purge
Spooled Reports
   Spooled Report Maintenance Overview
   Maintain Spooled Reports
   Using My Reports
    archive viewer
    copying to a PC
    deleting
    faxing
    how long are they stored?
    how to spool reports
       How to Spool Reports
       Maintain Spooled Reports (Job Aid)
    introduction
       Welcome to Eagle for Windows Spooled Reports
       Comparing Eagle Spooled Report Maintenance to Eagle For Windows Spooled Report Maintenance
       What is a Spooled Report
       Maintain Spooled Reports
    narrowing your search for a spooled report
    printing
    protecting from being deleted
    purging spooled reports from spooler archive
    searching for key information
    spooled reports archive
    viewing on screen
       Viewing Spooled Reports on the Screen
       Viewing a Specific Page of a Spooled Report
Spooler Archive Purge (SPLP)
spooling
    copying a spooled report to a PC
    deleting spooled reports
    faxing spooled reports
    how to spool a report
    printing spooled reports
    protecting spooled reports from deleting
    searching spooled reports for key info
    viewing spooled reports on screen
       Viewing Spooled Reports on the Screen
       Viewing a Specific Page of a Spooled Report
spooling a report
SSUTA
standards for network setup
Start Transaction window, POS
starting, POS
   Starting a Sale on the Header Screen
   Starting a transaction
    sales on the Header Screen
    transactions
state codes Telecheck
statement archive viewer
statement report (RSM)
   RSM Field Help
   Printing A/R Statements
statement specifications, General Ledger
   Setting up Statement Specifications
   Modifying Statement Specifications
statements Accounts Receivable
   Printing A/R Statements
   RSM Field Help
   Setting Up Laser Statements
   View Archived Statements
    emailing statements
    printing statements
       Printing A/R Statements
       Statement Close with the Aging Report (RAG)
       Run Accounts Receivable Statements
    setting up Intelligent Mail barcode printing
    setting up laser statements
statements General Ledger--See financial statements General Ledger
Stock Transfer Balancing
stopping a report
   Cancelling a Queued Report
   Stop (cancel or abort) a Report
stopping a transaction from purging
store
   Adding a Store
   Changing the Lockin Store
    adding a
    address and phone
    deleting a
    modifying a
    store groups
    two-digit store numbers
Store Closeout field in Inventory
store credit
    issuing/redeeming/balancing
       Issuing Store Vouchers
       Redeeming Store Vouchers
       Issuing Mandatory Store Vouchers
       Balancing Store Vouchers at End of Day
       Redeeming a Store Voucher at POS (Job Aid)
    setting up
       Setting Up Mandatory Store Vouchers
       Setting Up Store Vouchers
store groups
store vouchers
    issuing/redeeming/balancing
       Issuing Store Vouchers
       Redeeming Store Vouchers
       Issuing Mandatory Store Vouchers
       Balancing Store Vouchers at End of Day
       Redeeming a Store Voucher at POS (Job Aid)
    setting up
       Setting Up Mandatory Store Vouchers
       Setting Up Store Vouchers
store-specific data
stored credit cards
   Using Stored Credit Cards at POS
   Setting Up Customer Credit Card Storage
storing sales data (QuickRecall)
   Looking Up Transactions
   Setting the Default QuickRecall Viewer View
   Reprint invoices from QuickRecall to receipt printer
   Using QuickRecall
   Setting Up QuickRecall
    setting up
       Setting the Default QuickRecall Viewer View
       Setting Up QuickRecall
    using
       Using QuickRecall
       Displaying a Sales Summary by Customer
streamlined labels
streamlined special orders
subaccount numbers, General Ledger
subtotals, POS
   Calculating Subtotals for a Range of Items
   Inserting Subtotals on Estimates and Orders
suggested orders (RSO)
   Fields that Affect Suggested Orders
   How the System Calculates Suggested Orders
   Items That Always or Never Appear on Suggested Orders
   Generating Suggested Orders (RSO)
   RSO Field Help
   Run a Suggested Order
surveillance cameras
suspended transactions
    creating
    deleting
    looking up
    printing
    purging
    retrieving
       Recalling a Suspended Transaction
       Recalling a Suspended Transaction from the Header screen
    what is a
synchronization
    setting up
    using
system audit
   Customer Maintenance Changes Viewer Overview
   Inventory Maintenance Changes Viewer Overview
   ITR Overview
   Vendor Maintenance Changes Viewer Overview
   Using the Spooled Report Archive Viewer
   Looking Up Archived Purchase Orders
   Looking up Posted A/P Transactions by Vendor
   Looking Up Purged A/R Transactions
System Options
   Modifying the Way a System Option Is Kept
   Setting Up Store-Specific System Options
   Setting Up System Options Overview
   Setting Up System-Wide System Options
   Setting Up Terminal-Specific System Options
   Setting Up User-Specific System Options
system requirements, iNet

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