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C4P (Connect for Profit)
   Creating C4P Orders
   Receiving Market Item Information (EMD)
   Printing the Market Download Item Report (RMD)
canadian sales tax
cancel ship laters (TruServ)
cancelling a queued report
Cash Customer Information window, POS
   Entering Cash Customer Information
   Prompt Threshold
   Prompt for Windows
cash drawer
   Opening The Cash Drawer
   Setting Up POS Devices
   Displaying a Cash Drawer (DCD)
   Cash Drawer Balancing Overview
    balancing
       Displaying a Cash Drawer (DCD)
       Cash Drawer Balancing Overview
       Balance Cash Drawer (job aid)
    enabling
    enabling a second drawer
    opening
    totals
       Displaying a Cash Drawer (DCD)
       Cash Drawer Totals Overview
cash drawer locking
Cash Requirements Report (RACR)
cash requirements, Accounts Payable
   Displaying/Printing Cash Requirements
   Print Cash Requirements Report (RACR)
cash totals, POS
cashing a check in POS
Catalog (Epicor--supplied)
   About Eagle Catalog
   Exiting Catalog
    about
    accessing from POS
       Setting Up POS Defaults
       Setting Up POS Defaults (TruServ)
    adding Catalog items to Inventory
    adding Catalog items to special orders
    adding Catalog items while in POS
    Catalog Options
    catalog screens
    control stream
       Setting Up the Control Stream (TruServ)
       Setting Up the Control Stream (Ace, Do It Best)
       Setting Up the Control Stream (Handy Hardware)
    create item list for ordering (Do it Best)
    differences from original Eagle Catalog
    displaying item lists in
       Displaying a List of All SKUs
       Displaying a List of All Departments, Classes, and Finelines
    exiting
    FAQ's
    images
       Adding Your Own Item Images/URLs
       Loading Catalog Images (vendor-supplied)
       True Value Catalog Image Updates via EFM
    loading a catalog data CD
    loading images
    looking up items in
       Look Up Tips
       Looking Up by Bar Code
       Looking Up by Description
       Looking Up by Drilling Down
       Looking Up by Fineline
       Looking Up by Manufacturer Name or Number
       Looking Up by Manufacturer Part Number
       Looking Up by SKU
       Looking Up Items
       Using a Wildcard Search
       Looking Up Items on a Relay
       Looking Up Relays
       Catalog Procedures
    reports
       Catalog Report (RCAT)
       Catalog Differences Report (CATDIF)
    setting up
       Setting Up Eagle Catalog
       Setting Up Eagle Catalog (True Value)
        Ace Catalog
           Loading the Catalog Data CD
           Setting Up Eagle Catalog
           Setting Up POS Defaults
           Setting Up the Control Stream
           Updating Catalog Data
           Setting Up Catalog Security
           Setting Up Catalog Preferences
           Maintain Catalog Constants (MTCC)
        Do it Best Catalog
           Activating the Pricing Screen
           Setting Up POS Defaults
           Setting Up the Control Stream
           Updating Catalog Data
           Setting Up DIBUTL
           Setting Up Catalog Security
           Setting Up Catalog Preferences
           Maintain Catalog Constants (MTCC)
           Setting Up Do it Best Catalog Product Classification
           Loading the Catalog Data CD
        Handy Hardware Catalog
           Updating Catalog Data
           Setting Up the Control Stream
           Setting Up POS Defaults
           Setting Up Catalog Security
           Setting Up Catalog Preferences
           Maintain Catalog Constants (MTCC)
           Loading the Catalog Data CD
        True Value Catalog
           Setting Up Eagle Catalog (True Value)
           Setting Up POS Defaults (True Value)
           Setting Up Security
           Setting Up Catalog Preferences
           Maintain Catalog Constants (MTCC)
           Loading the Catalog Data CD
    switching from one catalog to another
    updating the
       Updating Catalog Data (TruServ)
       Updating Catalog Data (Handy Hardware)
       Updating Catalog Data (Ace and Do-It-Best)
       Notifying the Vendor
    viewing catalog information in Inventory Maintenance (True Value Only)
Catalog Import (create your own catalog)
Catalog On-Line/e-Store (iNet)
    general iNet setup
       Terminal Setup
       System Requirements
       Setting up Your iNet Site
       Minimum Requirements for Welcome Page
    procedures
       Searching for Items
       Modifying or Deleting Items from Your Shopping Cart
       Checking Out and Printing Your Order
       Adding Items to Your Shopping Cart
    setup
        Catalog On-Line general setup
           Setting Up a User and Password
           Setting Up Catalog Overview
           Setting Up Catalog Options
        Catalog On-Line images setup
           Uploading Images Using the Standard FTP Client Method
           Uploading Images Using the Web Upload Method
           Suggested Software
           Setting Up Custom Images Overview
           Renaming Images
           Removing Images
           Preparing to Upload Custom Images
           Creating Thumbnail Images
           Creating Item Images
        e-Store setup
           Generic Policies Page
           Preparing to Accept Credit Cards in e-Store
           Setting Up a Freight SKU
           Setting Up e-Store Options
           Setting Up a Generic Customer
           Setting Up a Policies Page
        preparing your existing data
           Preparing Your Data Overview
           Creating Search Indexes
           Cleaning up Your Data
           Blocking Customer Access to Certain Information
           Adding Additional Item Information
           Adding Synonyms for Easy Item Lookup
CATDIF (Catalog Differences Report)
   Catalog Differences Report (CATDIF): Report Example
   Catalog Differences Report (CATDIF)
catefm
category pricing (CPP)
   CPP Determining Price at POS
   Using Category Pricing Plans
   Category Pricing Plans Field Help
   Using CPP to Calculate Quantity Breaks
CCJ
central order desk
Centralized Distribution
Certegy
changes viewers
   Inventory Maintenance Changes Viewer Overview
   Customer Maintenance Changes Viewer Overview
   Vendor Maintenance Changes Viewer Overview
    Customer Maintenance Changes Viewer
    Inventory Maintenance Changes Viewer
    Vendor Maintenance Changes Viewer
changing--See modifying
charge allowed
   Changing the Charge Allowed Option in ROA
   Charge Allowed--definition of field in Customer Maintenance
charging tax on a non-taxable item or to a non-taxable customer (POS)
Chart of Accounts report (RGGC)
chart of accounts, General Ledger
   Setting up the Chart of Accounts
   Print Chart of Accounts (RGGC)
check amount threshold
check boxes in grids
check cashing, POS
check conversion at POS
check endorsement
check history Accounts Payable
Check History Report (RACH)
Check Reconciliation field help
Check Register report (RCK)
   Check Register Report (RCK)
   Using the ROA Options window to determine if ROAs show on RCK
   RCK Field Help
check verification
   Personal Check Verification
   Business Check Verification
   Certegy Personal and Business Check Authorization
checking the last update date, Offline POS
checklist, POS
Checkout Message, POS
checks
    Accounts Payable
       Printing and Posting Checks
       Reconciling Checks
       Voiding Checks
       Posted vs. Unposted Checks
       Entering Manual Payments
       Print Pre-Check Writing Report (RAPC)
       Setting Up Laser A/P Checks
       Printing a Check for a Prepaid
    bad checks in POS
    Electronic Check Conversion (ECC) in POS
    on Check Register Report (RCK)
classes
   Displaying a List of All Departments, Classes, and Finelines
   Changing/Combining Classes
    changing classes
    Class Maintenance window
        field definitions
        setting up classes
    Class report (RCL)
       Class Report (RCL)
       RDE/RCL/RFI Field Help
Clear All Filters in a grid
Clear Filter in a grid
clearing A/P vendor history
clearing deferrals, Accounts Payable
clerk field, POS
   Returning to Clerk
   Entering POS
    entering your clerk name in the Clerk field
    returning to the clerk field
    scanning a barcode representation of your clerk name/password
Clerk Sign In Message, POS
close a period in G/L
closing applications
closing online help
closing out a cash drawer
COD, POS
codes, POS
   Use Codes
   Codes that Post and Print on POS Transactions
    "use" codes
    codes that print
collections
colors
colors Business Advisor
   Changing the Color of the Alerts
   Setting Colors for Business Advisor
    changing alert colors
    setting for Business Advisor
colors Network Access
Column command in grids
columns POS
COM (Customer Order Management)
    looking things up
        accounts
           Looking Up Customer Accounts
           Using the Customer Viewer
           Using The Phone Number To Look Up Customers
           Using the Sort Name to Look Up Customers
        item information
           Viewing an Item's Orders
           Using QuickFind
           Looking Up Items by Serial Number
           Looking Up by Description
           Looking Up Items by Manufacturer Part Number
           Looking Up Items by Bar Code
           Looking Up Items
           Order Detail Viewer
           Looking Up Items in the Inventory Viewer
        transactions
           Using the "All Types" Viewer
           Using QuickRecall
           Using a Transaction Key on the Header Screen
           Looking Up Transactions
           Order Detail Viewer
    procedures
        blanket orders
        buyouts
        creating quote, order, or auto-transfer
           PPS/COM: Begin with a Quote, Order, or Auto-Transfer
           PPS/COM: Create an Order
           PPS/COM: Create an Auto-Transfer
           COM: Create a Quote
        shipping orders
    reference info
       PPS/COM: List of All Relevant Options
       Pick Pack Ship/Customer Order Management Field Help
    setting up
    viewing/reporting transactions
       PPS/COM: View Transactions
       PPS/COM: Print Sourced Transactions
combine customer accounts
combine purchase orders
   Combine Purchase Orders (BPO)
   BPO Field Help
combine SKUs
comments on purchase orders
comments, POS
comparatives General Ledger
compatibility settings
composite tax code
   Setting Up a Composite Tax Code (Canada)
   Setting Up a Composite Tax Code (USA)
compression
configure printers
   Setting Up A Default Eagle Report Printer
   Setting Up an Invoice Printer
configure retail devices
   Setting Up Devices Overview
   Setting Up Other Devices
Connect for Profit (C4P)
   Receiving Market Item Information (EMD)
   Printing the Market Download Item Report (RMD)
   Creating C4P Orders
connecting to the Network, Network Access
console keyboard mapping
   SCO/OS Console Keyboard Mapping
   ISC Console Keyboard Mapping
constants
consumer digital display for pos
contacts for a/r accounts
control file A/P
Control Panel command in grids
control streams
   Modifying Control Streams
   Deleting Control Streams
   Adding New Control Streams
    adding
    deleting
    for updating the Catalog
       Setting Up the Control Stream (Ace and Do-It-Best)
       Setting Up the Control Stream (Handy Hardware)
       Setting Up the Control Stream (TruServ)
    modifying
       Modifying Control Streams
       Modifying Do It Best Control Streams
       Modifying TruServ Control Streams
COPYFIELDS
copying
   Copying Accounts
   Copying Layouts
   Copying Report Pages
   Copying Security
   Copying Data in a Grid
   Copying Purchase Orders
   Copying Saved Transactions
    a terminal
    accounts, General Ledger
    copy items from one store to another (COPYRECS)
    data in a grid
    fields from one store to another (COPYFIELDS)
    financial statements, General Ledger
    orders and other saved transactions
    prices in Item Price Change
    promotions
    purchase orders
    report pages, Network Access
    saved transactions, POS
        copy and reprice
        copy reprice
    security
    spooled reports to a PC
COPYRECS
COR (Create Offline Refresh)
core banking
cores
correcting mistakes, POS
cost
   Hiding the Desc and Cost Boxes
   Showing Item Costs
    displaying an item's last 10 cost changes
    hiding the Cost box in POS
    showing item costs in POS
count file
   Using Physical Inventory Posting (PIP) Overview
   Quickly Adding and Modifying Items in the Count File
   Modifying Items in the Count File
   Deleting Items in the Count File
   Adding a Range of Items to the Count File
   Adding Items to the Count File Manually
   Physical Inventory Report (RPI)
counting items
   Using Physical Inventory Posting (PIP) Overview
   Quickly Adding and Modifying Items in the Count File
   Modifying Items in the Count File
   Deleting Items in the Count File
   Adding a Range of Items to the Count File
   Adding Items to the Count File Manually
   Physical Inventory Report (RPI)
   Access Radio Frequency and Count Items
coupons
   Setting Up Alternate Tender Types
   Alternate Tender Types Overview
   Using Alternate Tender Types
   Adding SKUs for Ace Coupons and Certificates
   Dynamic Promotions Overview
CPOSFIX
CPP (category pricing)
   CPP Determining Price at POS
   Using Category Pricing Plans
   Category Pricing Plans Field Help
   Using CPP to Calculate Quantity Breaks
Create Offline Refresh (COR)
creating financial statements, General Ledger
   Copying Layouts
   Creating a Financial Statement
   Entering Financial Statement Headings
   Setting Up Financial Statements Overview
   Setting up Statement Specifications
   Layout Codes for Financial Statements
creating labels by range
creating purchase orders
   Adding Items to a PO from the Inventory Viewer
   Create a Purchase Order
   Enter Order Quantity in Radio Frequency
   Creating Purchase Orders
   Creating and Maintaining Purchase Orders Overview
creating transactions POS
   Starting a transaction
   Starting a Sale on the Header Screen
creating transactions, Accounts Payable
   Creating A/P Transactions
   Creating A/P Transactions Overview
   A/P Transaction Types
   Passing Off A/P Transactions to General Ledger
   Posted vs. Unposted A/P Transactions
   Printing the A/P Distribution to G/L Report
creating transactions, General Ledger
   Creating Transactions Automatically
   Creating and Maintaining Journal Transactions Overview
   Creating Transactions Manually
credit card number-show or hide
credit card settlement
credit card storage
   Using Stored Credit Cards at POS
   Setting Up Customer Credit Card Storage
credit card tokenization
credit cards during offline POS
credit memos, POS
   Completing a Credit Memo
   Completing a Line Item Credit
   Ways to Return Items
    creating credit memos
    creating line item credits
    overview
CSV export from grid
currency
   Setting Up Foreign Currency Exchange
   Accepting Foreign Currency
Currency Exchange window, POS
custom sku conversion
custom SKU lists
   Saving Custom SKU Lists in the Inventory Viewer
   Retrieving Custom SKU Lists in the Inventory Viewer
   Adding Items to a PO from the Inventory Viewer
   Create a Custom SKU List job aid
custom view, Business Advisor
customer accounts
   Overview of the Customer Screen
   Viewing Customer Information
   Using Category Pricing Plans
    adding
       Adding a Customer Account in Customer Maintenance
       Adding/Changing Customer Accounts From POS
       Customizing New Record in Customer Maintenance
       Using New Record to Add or Change Customers
    aging
    balances
    changing account information
    changing customer number
    changing customer on a POS transaction
    changing job number
    customer activity notes
    customer images
    displaying
        in Customer Maintenance
        in Open Item Maintenance
        in Received on Account
    excluding selected customers from drop-down lists
    looking up accounts
       Using the Customer Viewer
       Setting Up Customer Account Search by Any Phone Number
    looking up transactions
    maintaining account codes
    maintaining authorized to charge names
    maintaining customer notes
    promotions for
    setting up alternate IDs
    setting up customer contacts
    setting up customer options
    viewing changes to
customer activity notes
Customer Area, POS
   Bypassing the Customer Area
   Displaying the Item Posting Area on top and the Customer Area on Bottom
   Displaying the Job Box
   POS Screens
    bypassing when HEADER is pressed
    displaying the Customer Area on bottom
    displaying the Job field in
    what is?
Customer Code Update (RCCU)
customer credit cards
   Using Stored Credit Cards at POS
   Setting Up Customer Credit Card Storage
customer detail, Business Advisor
customer detail, POS
Customer Display, POS
   Displaying The Register Closed Message
   Setting Up POS Devices
    displaying the register closed message on
    enabling
customer information, entering in POS
   Prompt for Windows
   Prompt Threshold
   Entering Cash Customer Information
   Flexible Consumer Info Collection Overview
Customer Maintenance Changes Viewer
Customer Maintenance window, field definitions
Customer Order Management
    looking things up
        accounts
           Looking Up Customer Accounts
           Using the Customer Viewer
           Using The Phone Number To Look Up Customers
           Using the Sort Name to Look Up Customers
        item information
           Viewing an Item's Orders
           Using QuickFind
           Looking Up Items by Serial Number
           Looking Up by Description
           Looking Up Items by Manufacturer Part Number
           Looking Up Items by Bar Code
           Looking Up Items
           Order Detail Viewer
           Looking Up Items in the Inventory Viewer
        transactions
           Using the "All Types" Viewer
           Using QuickRecall
           Using a Transaction Key on the Header Screen
           Looking Up Transactions
           Order Detail Viewer
    procedures
        automatic backorder fill
        blanket orders
        buyouts
        creating quote, order, or auto-transfer
           PPS/COM: Begin with a Quote, Order, or Auto-Transfer
           PPS/COM: Create an Order
        shipping orders
    reference info
       PPS/COM: List of All Relevant Options
       Pick Pack Ship/Customer Order Management Field Help
    setting up
    viewing/reporting transactions
       PPS/COM: View Transactions
       PPS/COM: Print Sourced Transactions
customer price list
Customer Services, contacting
customer SKUs
   Selling Items by Customer SKU
   Setting Up Customer SKUs
Customer Viewer POS
    setting the default view
    using
customize ribbons and favorites
customizing the toolbar, Catalog
   Moving the Toolbar
   Customize Toolbar
Cuts and Mods

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