Completing a Basic Cash Sale
Discounting the Entire Sale
Reprinting an Invoice
Sale
Starting a Sale on the Header Screen
Voiding a Completed Sale or ROA
Creating an Order or Quote/Estimate by Saving a Sale
Sales History Report (RSH)
Viewing Items' Sales History
Displaying a Sales Summary by Customer
Extended Sales History Report (RESH)
Setting Up a Composite Tax Code (Canada)
Setting Up Tax Codes
Setting Up Line-Item Tax
Looking Up Daily Tax Code Totals
Tax Plans
Looking Up Tax Codes
Tax Exemption Overview
SSUTA Tax Reporting: Destination-Based Sales Tax
Setting Up a Composite Tax Code (USA)
Set Up Tax to Override by Jurisdiction
Displaying Daily Sales Totals
Displaying a Sales Summary by Customer
Creating an Order or Special Order on the Header Screen
Creating an Order or Special Order on the Posting Screen
Creating Quotes on the Header Screen
Creating Quotes on the Posting Screen
Deleting a Transaction
Deleting Saved Transactions
Posting Items to Saved Transactions
Printing Prices
Protecting a Transaction from Purging
Recalling Saved Transactions
Recalling the Last Saved Document
Refunding a Deposit
Repricing a Saved Transaction
Totaling a Special Order
Totaling an Estimate, Bid, or Quote
Totaling an Order
What is a Special Order
What is an Estimate, Quote, or Bid?
What is an Open Quote?
What is an Order?
Creating an Order or Quote/Estimate by Saving a Sale
Copying Saved Transactions
Advanced Rainchecks Overview
Creating Advanced Rainchecks
Redeeming Advanced Rainchecks
Setting Up Advanced Raincheck Options
Advanced Special Order Features Overview
Checking Receipt Status of Special Order Items
Specifying Location When Receiving Special Order Items
Using the Buyer's List Overview
Creating Quotes/Estimates on the Posting Screen
Creating Quotes/Estimates on the Header Screen
Creating an Order or Special Order on the Header Screen
Creating an Order or Special Order on the Posting Screen
Creating an Order or Special Order on the Header Screen
Creating an Order or Special Order on the Posting Screen
Deleting a Transaction
Deleting Saved Transactions Overview
Deleting Multiple Saved Transactions
Applying Payments to Layaways
Modifying Layaways
Creating Layaways
Deleting Layaways
Layaways Overview
Retrieving Layaways
Setting Up Layaway Options
Taking the Final Payment on Layaways
Totaling Layaways
Recalling Saved Transactions
Recall a Saved Transaction in POS job aid
Repricing a Saved Transaction
Changing the Price/Cost for All Occurrences of an SKU
Deleting a Suspended Transaction
Purging Suspended Transactions
Recalling a Suspended Transaction
Suspending a Transaction
What Is a Suspended Transaction?
Using QuickRecall to Create Saved Transactions
Using QuickRecall to Create Saved Transactions job aid
Alerts Screen
Financial Summary & Ratios Screen
Management Summary Screen
Return On Investment Screen
Look Up Tips
Using a Wildcard Search
Viewing Users' Role Assignments by Store
Viewing Users' Security Bits
Viewing Users Associated with a Role
View/Modify Roles Associated with a User
Modifying Roles
Changing a User Back to Terminal-Based Security
Assigning Roles to Users
Changing Users from Terminal to Role-Based Security
Role-Based Security Setup Overview
Setting Up Users for Role-Based Security
Setting Up Roles from Scratch
Setting Up Roles Using Templates
System Settings for Role-Based Security
Adding Security for a User
Adding Additional Capabilities to a User
Setting Up Users for Terminal-Based Security
Copying Security job aid
Copying Security
Subtracting All Capabilities from a User
Subtracting a Group of Capabilities from a User
Subtracting Specific Capabilities from a User
Comparing Eagle Security to Eagle for Windows Security
Maintaining Security Overview
Setting up Security Overview
Welcome to Terminal-Based Security
1. Setting Up Security Groups
2. Applying Templates to Security Groups
Selecting A/P Transactions to Pay
Selecting, Paying, and Adjusting Invoices Field Help
Age Restricted Items in POS: Set Up Options
Age Restricted Items in POS: Using
Selling an Item With Multiple Selling Units
Selling a Promotion Item Manually
Selling a Taxable Item Without Tax
Selling an Item at No Charge
Selling Gift Registry Items
Selling an Item with a Serial Number
Selling Items in Multiples
Selling Special SKUs
Selling Multiple Items from the Inventory Viewer
Sell Multiple Items from the Inventory Viewer (job aid)
Assigning MSU Codes to Items
Loading Multiple Selling Units (MSUs) Overview
Setting Up MSU Codes
Selling a Promotion Item Manually
Selling a Taxable Item Without Tax
Selling an Item at No Charge
Selling Gift Registry Items
Selling Items in Multiples
Selling Special SKUs
Selling Tally 1 Items
Selling Tally 2 Items
Selling Tally Items
Selling Tally 2 Items on Estimates
Selling Tally 2 Items Overview
Selling Tally 2 Items Using Yard Fill
Selling Tally 2 Items Using Auto-Fill
Selling Tally 2 Items by Specifying Lengths
Posting Random Lengths
Posting Yard Fill Items
Setting Up an Item to Automatically Sell with Another Item
Related Items Overview
Entering Serial Numbers
Purging Sold Serial Numbers
Selling an Item with a Serial Number
Printing Daily List of Serial Numbers Sold
Temporary Serial Numbers Overview
Import Serial Numbers
Service and Repair: Set Up Options and Security
Service and Repair: Set Up Service Package SKUs
Service and Repair: Set Up Signature Capture Devices
Service and Repair: Set Up Repair Types
Do I Need Subaccounts?
Setting Up Accounts Overview
Setting up Financial Entities
Setting up the Chart of Accounts
Setting Up Accounts Payable Overview
Setting Up Automatic Distribution
Setting Up A/P Recurring Transactions
Overview of Setting Up Accounts Receivable
Loading Beginning Balances
Setting Up A/R Options Overview
Setting Up A/P Automatic Passoff
Setting Up POS and A/R Automatic Passoff
Setting Up Departmental Automatic Passoff
Setting Up Tax Automatic Passoff
Setting Up Automatic Passoff Overview
Setting Colors for Business Advisor
Setting Sounds
Setting Up Alerts
Setting Up Analysis Information for Viewing
Setting Up Analysis Preferences
Setting Up Business Types
Setting Up Drilldowns for Alerts
Setting Up Drilldowns for Financial Summary & Ratios
Setting Up Drilldowns for Management Summary
Setting Up Financial Summary Preferences
Setting Up Graph Preferences
Setting Up Graphs
Setting Up Management Summary Preferences
Setting Up Eagle Catalog
Setting Up Eagle Catalog (TruServ)
Setting Up POS Defaults
Setting Up POS Defaults (TruServ)
Setting Up the Control Stream
Setting Up Catalog Security
Maintain Catalog Constants (MTCC)
Setting Up Eagle Catalog
Setting Up Eagle Catalog (TruServ)
Setting Up POS Defaults
Setting Up POS Defaults (TruServ)
Setting Up Other Devices
Setting Up an Invoice Printer
Setting Up Devices Overview
Setting Up A Default Eagle Report Printer
Setting up General Ledger Overview
Setting Up Accounts Overview
Setting Up Automatic Passoff Overview
Setting Up Financial Statements Overview
Multistore General Ledger
Setting up Automatic Distribution
Setting up Budgets
Setting Up Comparatives
Setting Up General Ledger Options
Setting up the Fiscal Year
Setting up Recurring Transactions
Setting up the Chart of Accounts
Setting up Financial Entities
Do I Need Subaccounts?
Copying Accounts
Setting up User Names and Passwords
Setting up Your iNet Site
System Requirements
Terminal Setup
Loading Inventory Overview
Loading Inventory
Setting Up Laser Statements
Setting Up Laser POS Invoices
Setting up Advanced Laser Document Printing Overview
Setting Colors for Network Access
Setting Keyboard Macros
Setting Up IST Downloads
Setting Up Options for Applications Overview
Setting Up/Maintaining Stores, Terminal, Users Overview
About Views
Assigning a Shortcut Key
Building a Description Index
Bypassing the Customer Area
Creating Purchase Orders from Special Orders
Setting Deposit Calculation Defaults
Setting Minimum Deposit Amounts
Setting the Default Create-Order-from-Bid Viewer View
Setting the Default Customer Viewer View
Setting the Default Inventory Viewer View
Setting the Default Orders Viewer View
Setting the Default POS View
Setting the Default QuickRecall Viewer View
Setting the Default ROA Viewer View
Setting the Default Special Order Item Number
Setting the Default Special Order Vendor
Setting the Default Toolbar Set
Setting the Rain Check Default Days
Setting Up a New QuickFind Grid
Setting Up Eagle POS
Setting Up Paid Out/In Reasons
Setting Up POS Devices
Customize Colors
Creating Offline Files Overview
Setting Up QuickFind Overview
Reviewing Offline Totals
Uploading Offline POS Transactions
Verifying the Upload of Offline Transactions
Using Offline POS
Processing Offline Credit Card Transactions
Setting Up a New QuickFind Grid
Setting Up QuickFind Overview
Setting Up Other Devices
Setting Up Devices Overview
Setting Up an Invoice Printer
Creating End-of-Day Queues
Welcome to End-of-Day Queue Maintenance
Setting up Terminal-Based Security Overview
Role-Based Security Setup Overview
Setting Download Options
Setting Keyboard Macros
Setting Network Options
Mapping a Drive Letter to a Network Computer or Folder
Sharing a Folder for Other People
Cancelling TruServ Ship Laters
Receiving Ship Later Information
Using the Ship Later Viewer
Ship Later Viewer Field Help
PPS: Mark Order as Shipped
PPS: Ship Order Overview
Setting Up Direct Ship to Update a Single Department
Marking Special Orders as "Direct Ship"
Assigning a Shortcut Key
POS Default Shortcut Keys
Removing a Shortcut Key
Restoring Shortcut Key Assignments to Their Original Settings
Using the Shortcut Menu on Checkboxes
Using the Shortcut Menu on Columns
Using Keyboard Shortcuts
Creating Desktop Shortcuts for Applications
Adding Shrinkage History Records
Deleting Shrinkage History Records
Viewing and Modifying Shrinkage History Records
Printing Shrinkage History
Maintaining Shrinkage History Overview
View Signed Invoices (job aid)
Using Signature Capture on In-Store Charge Transactions
Using Signature Capture on Bank Card Transactions
Test Signature Capture for Store Charge (job aid)
Test Signature Capture for Bankcard (job aid)
Setting up Buyer's Signature on PO's
Downloading Logos to the Signature Capture Device
Download New Software to Signature Capture/Debit Pads-USB Devices
Download New Software to Signature Capture/Debit Pads-Serial Devices
Signature Capture Suite compared to full Document Management
Create Text for Signature Pad and Receipt
Using Signature Capture for Specific Items
Using Signature Capture on Employee Transactions
Using Signature Capture for Specific Customers
Using Signature Capture for Alternate Tender
Using Signature Capture on Demand in POS
Default promo bin label format used for Windows Label Printing
Adding a Border to Signs
Simplified Ordering Overview
Simplified Ordering Overview (new features for Winter 2007-2008)
Downloading Open Purchase Order Events
Using the Open Purchase Order Events Viewer
Receiving Ship Later Information
Using the Ship Later Viewer
Saving Custom SKU Lists in the Inventory Viewer
Retrieving Custom SKU Lists in the Inventory Viewer
Displaying a List of All SKUs
Looking Up by SKU
Changing Line Item Tax Codes
Charging Tax on a Non-Taxable Item, or to a Non-Taxable Customer
Discounting an Item
Displaying Quantity Break, Promotion, and Matrix Prices
Finding a Posted SKU
Inserting an Item in a Transaction
Looking Up Item Information
Posting Items to Saved Transactions
Selling a Taxable Item Without Tax
Selling Items in Multiples
Selling Special SKUs
Selling Tally 1 Items
Selling Tally 2 Items
Selling Tally Items
Working on the Posting Screen
Style Color Size Overview
Generic Attributes Overview
PPS/COM: Review "Available to Promise" Info on Source Menu
PPS/COM: Select a Sourcing Method from Source Menu
Adding, Viewing and Modifying Notes on Special Order Items
Displaying Special Order Info
Automatically Creating POs for Special Orders Items
Creating an Order or Special Order on the Header Screen
Creating an Order or Special Order on the Posting Screen
Creating Purchase Orders from Special Orders
Deleting a Transaction
Deleting Saved Transactions
Partially Invoicing an Order or Special Order
Posting Items to Saved Transactions
Recalling Saved Transactions
Receiving an Additional Deposit
Refunding a Deposit
Repricing a Saved Transaction
Setting the Default Special Order Item Number
Setting the Default Special Order Vendor
Totaling a Special Order
What is a Special Order
Placing Catalog Items on Special Orders
Placing Non-Stocked, Non-Catalog Items on a Special Order
Copying Saved Transactions
Special Order Work Flow
Adding, Viewing, Modifying Notes on Saved Transactions
Adding, Viewing and Modifying Notes on Special Order Items
Advanced Special Order Features Overview
Checking Receipt Status of Special Order Items
Specifying Location When Receiving Special Order Items
Using the Buyer's List Overview
Creating an Order or Special Order on the Header Screen
Creating a POS Special Order job aid
Creating an Order or Special Order on the Posting Screen
Creating a POS Special Order job aid
Marking Special Orders as "Direct Ship"
Setting Up Direct Ship to Update a Single Department
Order Change Log: Using
Order Change Log: Setup
Order Change Log Overview
Repricing a Saved Transaction
Changing the Price/Cost for All Occurrences of an SKU
Repricing a Range of Saved Transactions
Spooled Report Maintenance Overview
Maintain Spooled Reports
Using My Reports
How to Spool Reports
Maintain Spooled Reports (Job Aid)
Welcome to Eagle for Windows Spooled Reports
Comparing Eagle Spooled Report Maintenance to Eagle For Windows Spooled Report Maintenance
What is a Spooled Report
Maintain Spooled Reports
Viewing Spooled Reports on the Screen
Viewing a Specific Page of a Spooled Report
Viewing Spooled Reports on the Screen
Viewing a Specific Page of a Spooled Report
Starting a Sale on the Header Screen
Starting a transaction
RSM Field Help
Printing A/R Statements
Setting up Statement Specifications
Modifying Statement Specifications
Printing A/R Statements
RSM Field Help
Setting Up Laser Statements
View Archived Statements
Printing A/R Statements
Statement Close with the Aging Report (RAG)
Run Accounts Receivable Statements
Cancelling a Queued Report
Stop (cancel or abort) a Report
Adding a Store
Changing the Lockin Store
Issuing Store Vouchers
Redeeming Store Vouchers
Issuing Mandatory Store Vouchers
Balancing Store Vouchers at End of Day
Redeeming a Store Voucher at POS (Job Aid)
Setting Up Mandatory Store Vouchers
Setting Up Store Vouchers
Issuing Store Vouchers
Redeeming Store Vouchers
Issuing Mandatory Store Vouchers
Balancing Store Vouchers at End of Day
Redeeming a Store Voucher at POS (Job Aid)
Setting Up Mandatory Store Vouchers
Setting Up Store Vouchers
Using Stored Credit Cards at POS
Setting Up Customer Credit Card Storage
Looking Up Transactions
Setting the Default QuickRecall Viewer View
Reprint invoices from QuickRecall to receipt printer
Using QuickRecall
Setting Up QuickRecall
Setting the Default QuickRecall Viewer View
Setting Up QuickRecall
Using QuickRecall
Displaying a Sales Summary by Customer
Looking Up Substitute Items in TruServ catalog
PPS/AOE: Select a Sourcing Method from Source Menu
Alternate Items Overview
Calculating Subtotals for a Range of Items
Inserting Subtotals on Estimates and Orders
Fields that Affect Suggested Orders
How the System Calculates Suggested Orders
Items That Always or Never Appear on Suggested Orders
Generating Suggested Orders (RSO)
RSO Field Help
Run a Suggested Order
Recalling a Suspended Transaction
Recalling a Suspended Transaction from the Header screen
Customer Maintenance Changes Viewer Overview
Inventory Maintenance Changes Viewer Overview
ITR Overview
Vendor Maintenance Changes Viewer Overview
Using the Spooled Report Archive Viewer
Looking Up Archived Purchase Orders
Looking up Posted A/P Transactions by Vendor
Looking Up Purged A/R Transactions
Modifying the Way a System Option Is Kept
Setting Up Store-Specific System Options
Setting Up System Options Overview
Setting Up System-Wide System Options
Setting Up Terminal-Specific System Options
Setting Up User-Specific System Options